How to successfully manage soft skills and tricky questions in job interview (Malaysian Job Market)
Soft Skills - Leadership and Communication Skills Questions. (Very important for executives in technical to have a balance of soft skills and technical skills)
Q: Do you feel comfortable working in team?
A: Yes I do. I truly believed that with team, a project could be more organized, better coordination and bring faster result.
Q: Why is that so?
A: Team member compliment each other with individual skill. It's like jigsaw puzzle, every piece is equally important to complete the puzzle.
Q: Do you understand the importance of leadership?
A: It is very important because I need a leadership to get things done through other people, subordinate, peers and superiors.
Q: What do you understand about leadership itself?
A: Leadership is a process of influencing others to follow you and to do willingly things that you want them to do. It is the ability to get things done through other people.
Q: What would be your approach in leadership?
A: Leading by example. I have to show good example for my subordinate to follow my instruction. If I am a late comer, I won't be able to lead my subordinate in punctuality.
Q: Do you think communication is important?
A: Yes indeed. Bad communication could jeopardized quality, increase cost and affect delivery. It can also demoralize subordinates.
Q: What do you mean by that, can communication break-down demoralize subordinates?
A: Yes, when insufficient information supplied to them, and they perform the job wrongly because of that.
Some interviewers in bigger MNC like to ask tricky questions.
Tricky questions are those seen okay to answer without deep thinking. (ha ha ha. I hate this deep thinking things, but they are vitals for recruiting capable leaders)
Q: Are you trainable and willing to learn new things?. Your background is in Electrical, what if we give you Mechanical job?
(Real Meaning: Are you adaptable to changes or you are a stagnant kind of person?)
A: Yes, I am willing to learn whatever new skills required to perform better in organization.
(Wrong Answer: I prefer to work in Electrical field because I applied for that position.)
Q: How do you feel about cultural diversity? (WTH!!)
(Real Meaning: How do feel about working in a multi-ethnics organization?)
A: I feel that diversity make us stronger and harmonized. A good balance of ethnics groups, is useful when its come to doing overtime during annual celebrations, Hari Raya, Chinese New Year, Deepavali etc.
(Wrong Answer: I don't prefer to work with "tuttttt" people. They are lazy bumps.
Q: Are you comfortable working with lady boss?
(Real meaning: Are you practicing gender discrimination?)
A: Ladies are more detail and thorough in their work. I can learn from them.
(Wrong Answer: I prefer men as my boss. Ladies are too fussy.)
Q: How would you react if you have been scolded for the mistake done by your subordinate?
(Real Meaning: Do you take full responsibility for mistake done by your subordinate?)
A: I will check actual place, actual parts and actual problem to analyse and determine root cause. Then, with the help from my team, I will come up with proper PDCA. (Deming Cycle, plan, do, check, act)
(Wrong answer: I will punish those responsible for the mistake.)
There you go. Malaysian job market is unique because of diversified culture that has been co-exist for more than 100 years. Just be more sensitive, okay.
Sanusi Din
More tips: http://ikutkepalaaku.blogspot.com/
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