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Lydia Ramsey

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Lydia Ramsey

Lydia Ramsey's Six Secret Sales Weapons

... it will take to listen and learn about your customers, to honor their preferences and to follow up with courtesy and respect. (c) 2008, Lydia Ramsey.  All rights reserved. Reprints welcomed so long as article and by-line are kept intact ... Read Read: Lydia Ramsey's Six Secret Sales Weapons

By: Lydia Ramsey | 27/05/2008 | Sales

Customer Service Opportunity Missed

... customer was handed to this customer service rep on a silver platter and she chose to ignore it.  What an opportunity missed! (c) 2009, Lydia Ramsey.  All rights reserved. Reprints welcomed so long as article and by-line are kept intact and ... Read Read: Customer Service Opportunity Missed

By: Lydia Ramsey | 28/08/2009 | Customer Service

Trade Show Etiquette - Free Mints and First Impressions

... aches and pains are subsiding, follow up with your prospects so that all that effort is not wasted. Turn your contacts into clients. (c) 2009, Lydia Ramsey.  All rights reserved. Reprints welcomed so long as article and by-line are kept ... Read Read: Trade Show Etiquette - Free Mints and First Impressions

By: Lydia Ramsey | 02/04/2009 | Corporate

Shaking Hands Throughout History and Around the World

... who is polite and confident by cultivating a firm, but not crushing, grip and always offer your hand when appropriate. (c) 2007, Lydia Ramsey, Inc. All rights reserved. Reprint rights granted so long as article and by-line are ... Read Read: Shaking Hands Throughout History and Around the World

By: Lydia Ramsey | 03/09/2007 | Business

Leaving on a Jet Plane? Business Etiquette to Go

... own behavior and your personal attitude By minding your business manners your trip will be pleasant, productive and profitable. (c) 2007, Lydia Ramsey. All rights reserved. Reprint rights granted so long as article and by-line are ... Read Read: Leaving on a Jet Plane? Business Etiquette to Go

By: Lydia Ramsey | 02/07/2007 | Business

R.e.s.p.e.c.t. - your Client's Communications Preferences

... Respecting your client's communication preferences is not just a courtesy, it's good business. It's not about you; it's about your client. (c) 2007, Lydia Ramsey. All rights reserved. Reprint rights granted so long as article and ... Read Read: R.e.s.p.e.c.t. - your Client's Communications Preferences

By: Lydia Ramsey | 12/01/2007 | Customer Service

Managing Messy Food

... and glasses. Proceeding with caution and remembering that these events are not about the food will keep you out of embarrassing situations. (c) 2006, Lydia Ramsey. All rights in all media reserved. Reprint rights granted so long as the ... Read Read: Managing Messy Food

By: Lydia Ramsey | 07/09/2006 | Business

Musical Phones

... . Thoughtfully and carefully transferring calls reflects positively on your entire organization and will eliminate musical phones. (c) 2006, Lydia Ramsey. All rights reserved. Reprint rights granted so long as article and by-line are ... Read Read: Musical Phones

By: Lydia Ramsey | 21/04/2006 | Customer Service

Solving The Utensil Puzzle

... , that was because she wanted to be able to eat her dinner uninterrupted, not because it was good table manners. (c) 2006, Lydia Ramsey. All rights reserved. Reprint rights granted so long as article and by-line are published intact ... Read Read: Solving The Utensil Puzzle

By: Lydia Ramsey | 07/04/2006 | Business

Got Voice Mail?

... pain for your customers. Don't force innocent people to spend their valuable time in your voice mail jail. (c) 2006, Lydia Ramsey. All rights reserved. Reprint rights granted so long as article and by-line are published intact and ... Read Read: Got Voice Mail?

By: Lydia Ramsey | 01/03/2006 | Business

Winning Customers Over the Phone

... find to help you." You will win customers and influence people every time when you use good phone skills. (c) 2005, Lydia Ramsey. All rights reserved. Reprint rights granted so long as article and by-line are published intact and with ... Read Read: Winning Customers Over the Phone

By: Lydia Ramsey | 09/02/2006 | Business

Stand Out in Business the Write Way

... notes, you will stand out from the crowd for all the right reasons. Your next big sale or job promotion may came about as a result of your doing business just a little differently. (c) 2005, Lydia Ramsey. All rights in all media reserved. Read Read: Stand Out in Business the Write Way

By: Lydia Ramsey | 09/02/2006 | Writing

Sealing The Deal Over The Business Meal

... to see that your clients have a pleasant experience, they will assume that you will handle their business the same way. Before long you could have them eating out of your hand. (c) 2005, Lydia Ramsey. All rights in all media reserved. Read Read: Sealing The Deal Over The Business Meal

By: Lydia Ramsey | 09/02/2006 | Business

Minding Your Global Manners

... . People from other cultures will appreciate your efforts to accommodate them and you will find yourself building your international clientele. (c) 2005, Lydia Ramsey. All rights in all media reserved. Reprint rights granted so long as the ... Read Read: Minding Your Global Manners

By: Lydia Ramsey | 09/02/2006 | Business

Keeping Your Cool When The Customer Gets Hot

... will become your allies. Oh yes, remember to smile. It will make everyone feel better and behave better. (c) 2005, Lydia Ramsey. All rights in all media reserved. Please reprint article with by-line intact and all links made live. Read Read: Keeping Your Cool When The Customer Gets Hot

By: Lydia Ramsey | 09/02/2006 | Business

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