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Shoretel Support

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Displaying Results 1 - 12 for shoretel support

Peter Buswell

The ShoreTel "prefix" Option!

... option is less obvious and many ShoreTel field installation technicians will not be familiar with the option. Out of the box, ShoreTel supports site based Prefix Dialing. In our example, we would leave both Company A and Company B with a ... Read Read: The ShoreTel "prefix" Option!

By: Peter Buswell | 26/09/2009 | VoIP

ShoreTel Forums

... deliver the highest levels of client satisfaction.This innovative company hosts “ShoreTel Forums” in order to provide dedicated and knowledgeable support to their clients. The forum users consist of dealers, administrators and employees as ... Read Read: ShoreTel Forums

By: Mark Reid | 21/04/2009 | VoIP

ShoreTel Forums

... deliver the highest levels of client satisfaction.This innovative company hosts “ShoreTel Forums” in order to provide dedicated and knowledgeable support to their clients. The forum users consist of dealers, administrators and employees as ... Read Read: ShoreTel Forums

By: Mark Reid | 02/06/2009 | VoIP
Peter Buswell

ShoreTel Version 9 Personalized Call Handling Options

... number at what time.  One of the most valued functions of a live Operator was the “call screening” function and now ShoreTel can even  replicate that function, announcing the caller’s name and giving you an opportunity to accept or reject ... Read Read: ShoreTel Version 9 Personalized Call Handling Options

By: Peter Buswell | 15/09/2009 | VoIP

Hack ShoreTel Database to Kill “dial 9″ requirement?

... The answer is yes, there is a way.   I hope that you have watched enough of my stuff to have loaded a copy of SQLyog on your ShoreTel Server by now?  In the MySQL configuration database for the ShoreWare sever, there is a data table named “ ... Read Read: Hack ShoreTel Database to Kill “dial 9″ requirement?

By: Peter Buswell | 02/07/2009 | VoIP

ShoreTel Abandoned Call Handling

... then hang up!   This is generally an “abandoned call” in most contact center environments and reports.    The ShoreTel Contact Center has a facility for capturing this information and doing something productive with it. Back to the concept ... Read Read: ShoreTel Abandoned Call Handling

By: Peter Buswell | 02/07/2009 | VoIP

What is a ShoreTel DVM and why do I need one?

... down, the DVM users will still have VM and AA services.  As of today, there are three services, however,  that are NOT distributed in the ShoreTel architecture. These services are known as Workgroups, Route Points; and Account codes.   If ... Read Read: What is a ShoreTel DVM and why do I need one?

By: Peter Buswell | 15/09/2009 | VoIP

VoIP Management Support for Small Businesses

... is crucial in maximizing the capabilities VoIP technologies can bring to your business. DrVoIP represents a team of Cisco, ShoreTel and Microsoft certified engineers led by a recognized industry leader with 40 years of telecommunications ... Read Read: VoIP Management Support for Small Businesses

By: Mark Reid | 02/06/2009 | VoIP

Alpheon Corporation Receives ShoreTel’s Certified Champion Partner Program Status

... and CEO of Alpheon Corporation. “Since 2004, we standardized on ShoreTel as our preferred VoIP telephone solution because of the ease of use, administration and low cost of support.  Customers have rapidly adopted and realize the benefits ... Read Read: Alpheon Corporation Receives ShoreTel’s Certified Champion Partner Program Status

By: Ashlie Lanning | 22/06/2009 | Technology

SIP VoIP for Business Applications

... system. All businesses will be able to benefit from tese incredible features. DrVoIP represents a team of Cisco, ShoreTel and Microsoft certified engineers led by a recognized industry leader with 40 years of telecommunications experience. Read Read: SIP VoIP for Business Applications

By: Mark Reid | 02/06/2009 | VoIP
Keith McGregor

What is Unified Communications and why is it important?

... for unified communications products and in their ability to integrate with 3rd party software and equipment. Avaya, Cisco, Mitel, Alcatel and Shoretel have the best options and Panasonic, NEC, Siemens and LG have very limited options. Read Read: What is Unified Communications and why is it important?

By: Keith McGregor | 11/05/2009 | Communication

VoIP PBX System Creates Incredible Opportunities for Businesses

Cutting costs, increasing professional image and remaining competitive can be overwhelming. The solution is very simple as it is found in tour telephone line. Your phone system is your first interaction with a potential client. First ... Read Read: VoIP PBX System Creates Incredible Opportunities for Businesses

By: Mark Reid | 02/06/2009 | VoIP

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