IT Support FAQs - Why Might Your PC Need a Rebuild
From time to time your PC will get into a state when it needs to be rebuilt by an IT Support engineer. It may have slowed down or perhaps it's behaving somewhat erratically.
The IT Support engineer may tell you that it requires a rebuild and, not unreasonably, you will ask "why!"
It's often difficult to explain in plain-English without resorting to techno speak. I have a useful analogy that one of my colleagues always uses to explain why and when your PC needs to be rebuilt.
It even helps to explain why it may be time for a new PC rather than struggling on with the old one.
Imagine Your PC is A Road
Imagine your PC is a road. When the road is new the surface is excellent – no potholes, good road markings and kerbs. That makes it easy, comfortable and fast to drive along.
But as you use the road potholes start to develop. They slow down your progress and may even cause you a few nasty bumps along the way.
Windows Operating System
It's very similar with your PC operating system. During general use programs get amended, there are frequent updates applied and data gets stored in various different locations. It becomes a bit of a patchwork quilt – or mended road.
The Windows Registry Settings
The same applies to the Registry. The Registry is a central database of system settings, hardware details and user preferences.
The Windows Registry is updated by many different applications and from many different areas. It's key to the efficient running of your computer, but after many changes it begins to look like our potholed road.
Your IT support engineer will be able to "fix the potholes", but only for so long.
Windows PC Rebuild
Pot holes can of course be filled in, but as we know at a certain point it becomes better to rip up the tarmac and start again.
It's the same with Windows PCs. The point will come when your IT Support engineer can no longer sensibly patch up your PC or the Windows Registry.
At that point a rebuild is required. The good news is that with a small amount of worthwhile effort your settings, data and applications can all be brought forward onto the rebuilt PC.
As Things Get Busier You Need A Faster Road
Roads always seem to get busier as more and more of us rush about more often. As we ask the road to do more things the traffic slows down and eventually grinds to a halt.
At that point the existing road needs to be replaced with a higher capacity road – 2 or 3 more lanes, or perhaps even a motorway.
Asking Our Computers To Do More
Computers are no different. We are always asking them to do more and more – more applications, more data, more music, more videos, more downloads, more updates, more use…
It's not surprising that the PC needs to be replaced as we ask more of it.
Computer users often don't notice how much more they are asking of the PC they bought 4 years ago – the workload has increased so slowly over that period that its increase catches us by surprise.
Pass It On To Your IT Support Engineer
The next time your IT Support Engineer gets tongue tied explaining why you need a new PC or a rebuild, you will be able to teach him a useful new analogy!
Questions and Answers
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