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Pj Germain - ArticlesCultivate the Art of ApologizingA valuable negotiation skill for both business and personal worlds is the ability to adequately apologize. Attitude MattersIt may be a truism that during times of crisis or adversity, it is especially hard to have a positive attitude. But that simply underscores the fact that a positive attitude is a cornerstone of living. The Customer's PerceptionCustomer perception is an important component of our relationship with our customers. Commitment Needs to be a Top Priority!Commitment in leadership is more than a position on the organizational chart or supervisory role. Courageous leadership depends on the consensus of a leader and a group of followers to work together. Making Positive ChangesWe all know that certain lifestyle changes are good for our health. But, what some people may not realize is how difficult it can be to follow through with their decision. Live An Enthusiastical Life!Without enthusiasm, all the skills and techniques you learn will not be as effective as they could be. On the other hand, if someone is enthusiastic, it is an energy builder. They can sell their ideas and ultimately accomplish more than sheer intellect. Eliminate Stress with Some Not So Common SenseThere are several things people can do to mitigate the stress and strain that can happen in the work place. One needs to remind their self of the purpose. The Discipline of InnovationMost innovations result from a conscious, purposeful search for opportunities within the company and the industry as well as the larger social and intellectual environment. A successful innovation may come from pulling together different strands of knowledge, recognizing an underlying theme in public perception, or extracting new insights from failure. Goals & Priorities are a Must for your OrganizationOur goals provide our direction. Until we have established our goals much of our activity is pointless. Without goals, we have no reason to organize, ourselves and our time because we are not going anywhere in particular. The 12 Blocks to ListeningThere are twelve blocks to listening. You will find that some are old favorites that you use over and over. Others are held in reserve for certain types of people or situations. Everyone uses listening blocks, so you should not worry if a lot of blocks are familiar. This is an opportunity to become more aware of your blocks at the time you actually use them.
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