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Byron Stock - ArticlesByron Stock, a former engineer and director of corporate education, guides individuals and organizations toward excellence by helping them develop their Emotional Intelligence skills as a powerful tool to achieve strategic objectives, lead change and create resilient, high performing organizational cultures. Learn about Byron’s quick, easy, proven techniques to harness the power of your Emotional Intelligence in his new book, SMART EMOTIONS for Busy Business People available through his website http://www.ByronStock.com
Emotional Intelligence - the Business CaseThe Business Case for Developing Emotional Intelligence (EI) skills presents compelling evidence for including EI skill-building as a component in any organizational management curriculum. The emotions that leaders, employees, and customers feel impact the bottom line of companies and the effectiveness of government and non-profit organizations. Emotional Intelligence - Skills for Business ProfessionalsEmotional Intelligence (EI) skills are critical for business professionals such as sales people, customer service representatives and technical professionals. These individuals are constantly asked to do more with less, to learn new processes and interact with new people while, at the same time, producing at peak performance. EI skill development offers an approach to help business professionals effectively handle their workplace demands. Emotional Intelligence - Benefits for Team Leaders and TeamsTeam Leaders and Teams can benefit from enhancing Emotional Intelligence (EI) skills. They may have little or no control over processes, resources, other's approval, and the information required to complete their projects. Because of this, they can become anxious about meeting a deadline or frustrated with roadblocks. These negative emotions can cause them to make poor decisions that may compromise the success of the project. Benefits of Emotional Intelligence for LeadersExecutives, high potential people and managers are under tremendous pressure. They face complex problems and every decision they make has significant, positive or negative consequences, not only for a department or business unit, but also for the entire organization. When they develop or enhance their Emotional Intelligence skills, they increase the likelihood of success both personally and professionally and for their organization. Emotional Intelligence - Key to Stress ReliefThe demands of today's world can evoke negative emotions that, when not handled effectively, result in high levels of stress. Through developing Emotional Intelligence (EI) skills we can transform those negative emotions into positive, productive behaviors that enable us to accomplish more and feel better. Emotional Intelligence - Results are What Really MattersFor over a decade, organizations have used various instruments to assess the Emotional Intelligence (EI) skills of their people. While assessment results in a great deal of information, it does not offer the return on investment (ROI) provided by EI training. Given the decision to assess skill or enhance skill (i.e. train), it appears that helping people develop EI skills is a far better use of scarce resources. Emotional Intelligence - a Multi-problem SolutionA group of OD professionals developed a list of 45 issues impacted by Emotional Intelligence (EI) skill development. The list is quite eye opening. As an organizational improvement intervention, EI skill development has the potential to positively impact a multitude of organizational problems concurrently. Development of EI skills does not just improve leadership competencies or management skills. The effect is far-reaching. Emotional Intelligence - the Importance of Becoming Emotionally Self-awareEmotional self-awareness is the foundational Emotional Intelligence competency upon which all others are built. Yet we've become so accustomed to the pressures we face daily that we rarely recognize the negative emotions these pressures evoke. Without recognizing where we are expending our emotional energy, it becomes difficult to progress to developing other EI competencies. Benefits of Emotional Intelligence Skill-buildingIncreasing your Emotional Intelligence skills offers significant benefits in areas that embrace virtually every behavior, every action and reaction, and every situation you may encounter. This applies to your business and professional interactions as well as your family relationships, from the broad sweep of major, multi-million dollar corporations to the day-to-day small incidents that influence your life. Emotional Intelligence - Link Between Leadership and ProfitabilityWhat key skills and abilities separate outstanding leaders from mediocre ones? What distinguishes star performers from good ones is how they handle the emotionally charged situations that they face each day. Developing Emotional Intelligence is critical for business leaders who want to succeed in the 21st Century.
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