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Carlana Charles - ArticlesIf you wish to use this article, please contact the author for permission at carlana@carlanacharles.com.
Carlana Charles is a consultant, virtual assistant and an entrepreneur. Armed with over 11 years experience in various administrative support, customer service, sales, marketing and managerial capacities under her belt, Carlana Charles is the business owner of Ciboney Virtual Solutions, a company she prides as being client-focused and solutions-driven. Visit http://www.carlanacharles.com or the corporate website at http://www.ciboneyvirtual.com. 9 Signs That it is Time to Fire a ClientLetting a client go is not necessarily a bad thing. In fact, it can be a necessary step if your business is to ever get to the point that you would have envisioned it. When ending a relationship with a client, the key is to wrap up the relationship properly and professionally. 8 Time for Effective Time ManagementThis article provides useful tips on how to effectively manage one's time. The Virtual Assistant From a to ZA Virtual Assistant (or VA) is an independent contractor specializing in the provision of administrative and business support and solution services. 8 Tips for Professional Email CommunicationEmail is a very convenient and important tool in business communication. It’s important that when communicating via email, you do things properly to avoid aspersions being cast on your professionalism. How to Set yourself Apart From the Competition – 5 Tips for Small BusinessesTo stand out to your clients and leave your competitors in the dust, it pays to be seen as a client-focused company. Client-focused companies always strive at finding the best ways to keep their clients happy by improving their service and supporting their clients. 8 Tried and Proven Ways to Show Clients your AppreciationOne of the best ways to keep clients is to show them your appreciation. Clients like to feel appreciated, so it’s important to take advantage of every opportunity you get to show them that you value their business. Whilst good customer service is the best way to show clients your appreciation, here are eight other tried and proven tips. 5 Reasons to Hire Virtual AssistantsVirtual Assistants are ideal for businesses at all levels but are commonly used by entrepreneurs, solo-professionals and small businesses. There are literally hundreds of reasons to hire a Virtual Assistant but I’ll present you with 5 common ones. 5 Tips for Dealing With Difficult ClientsSure, the customer is king but let’s face it, some of them are just irrational, difficult and downright horrible. Fortunately, they don’t make up the majority. So, what do you do when you’re faced with the client from Hades that you’d rather throttle than serve? Put the following steps into practice, of cours 10 Tips on Building a Loyal ClienteleAs with all relationships, showing interest in the other party as well as communication is essential. The same applies to business relationships. All you need is that one or two loyal clients and you’re set. Here are 10 tips that will assist in building lasting and successful relationships with your clients. Putting Clients FirstIn order to serve clients well it is important that we understand them. Once we understand our clients we are able to anticipate their needs and provide services and solutions that will best fit them.
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