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Pros and Cons of Offshore Call Centers
Off shore call centers provide business owners with the ability to outsource important business tasks. We have heard a lot of hype stating that most Australian companies rather go offline than staying local by employing the services of an offshore call center. This might be true for larger corporations but it also poses many risks of which the biggest would be customer disatisfaction. Read
By: David El Kaim | 05/02/2008 | Marketing