Dennis Coates - Articles

Dennis E. Coates, Ph.D. is CEO of Performance Support Systems, Inc., publisher of 20/20 Insight GOLD (http://www.2020insight.net), a highly flexible software program for gathering all types of performance feedback. about individual, team and organization performance.

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How To Achieve Permanent, Measurable Improvements In Performance
The decades-long quest to transfer what is learned in the classroom to improved performance in the workplace has been a confounding one. For one thing, it isn't easy to change behavior patterns, because they've been ingrained over time. To correct performance issues, new behaviors have to be introduced and consistently reinforced... Read
By: Dennis Coates | 11/05/2007 | Business
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The Ultimate Use For 360-Degree Feedback: Validating Individual Performance Improvement
What's the purpose of 360-degree feedback? What are the most powerful ways to use it? The technology for collecting and reporting multi-source feedback was developed in the 1980s. Its original purpose was to diagnose leadership performance. By assessing a comprehensive set of skill areas, leaders obtained quantitative and qualitative information about... Read
By: Dennis Coates | 02/05/2007 | Business