Don R. Crawley is president and chief technologist at soundtraining.net, the Seattle training firm specializing in business skills training programs for IT professionals, plus accelerated technical training programs in the areas of Cisco, Microsoft, and Linux products. Subscribe to soundbytes, Don\'s free 60-second e-zine, filled with musings, rants, and how-to guides for the I.T. professional. Don blogs at blog.soundtraining.net.
Learn the steps for configuring a secure site-to-site Virtual Private Network (VPN) with Cisco routers.
Learn how to configure SSH for secure remote login on a Cisco router in this soundtraining.net "how-to" guide. SSH replaces the notoriously non-secure Telnet protocol for remote login.
In this brief article, you'll learn the basics of how Ethernet works in modern computer networks and cabling options for your network.
The Linux operating system includes substantial built-in help systems. In this article, veteran I.T. guy Don R. Crawley explains how to find and use Linux help systems.
Legitimate email marketing is a very powerful tool for your business...if you use it correctly. In this concise article, you'll learn the three keys for profitable email marketing and how you can use it successfully in your business.
Learn the fundamentals of building and managing access-control lists on a Cisco ASA or PIX firewall in this soundtraining.net "How-to" guide.
Digital documents are safer, more secure, easier to search, easier to send, and infinitely easier to store. In this article, you'll learn about the benefits of using digital documents and gain some practical ideas about how to start using digital documents in your business.
Learn how to let your customers and clients manage their own appointments by automating the appointment scheduling process with free or low cost online tools. In this brief article, automation evangelist Don R. Crawley show you how to automate appointment scheduling with another way to go digital without going postal.
Hiring the right I.T. consultant is more important today than ever before. In this brief article, veteran I.T. guy Don R. Crawley shares the three magic questions you can ask to avoid hiring the wrong I.T. consultant.
In this brief article, speaker and veteran I.T. guy Don R. Crawley explains the eight basic commands needed to enable basic firewall functionality on a Cisco ASA Security Appliance.
In this brief article, speaker and veteran I.T. guy Don R. Crawley explains the eight basic commands needed to enable basic firewall functionality on a Cisco ASA Security Appliance.
Learn the steps for configuring a secure site-to-site Virtual Private Network (VPN) with Cisco routers.
Learn the fundamentals of building and managing access-control lists on a Cisco ASA or PIX firewall in this soundtraining.net "How-to" guide.
In this brief article, veteran IT guy Don R. Crawley explains how to configure Port Address Translation on a Cisco router in four simple steps.
Learn how to configure SSH for secure remote login on a Cisco router in this soundtraining.net "how-to" guide. SSH replaces the notoriously non-secure Telnet protocol for remote login.
In this brief article, you'll learn how to configure PPTP and HTTP port forwarding on a Cisco router using static NAT to allow Internet users to connect to internal resources.
In this brief article, you'll learn the basics of how Ethernet works in modern computer networks and cabling options for your network.
Remotely manage Windows systems from the command line using the PsTools suite of free utilities.
Digital documents are safer, more secure, easier to search, easier to send, and infinitely easier to store. In this article, you'll learn about the benefits of using digital documents and gain some practical ideas about how to start using digital documents in your business.
In the first of this series of articles on delighting end users, writer, speaker, trainer and veteran IT guy Don R. Crawley shows technical support personnel simple, practical ways to deliver oustanding end user technical support while, at the same time, making their jobs easier and more satisfying.
In this brief article, you'll learn the basics of how Ethernet works in modern computer networks and cabling options for your network.
Learn the steps for configuring a secure site-to-site Virtual Private Network (VPN) with Cisco routers.
In this brief article, speaker and veteran I.T. guy Don R. Crawley explains the eight basic commands needed to enable basic firewall functionality on a Cisco ASA Security Appliance.
In the first of this series of articles on delighting end users, writer, speaker, trainer and veteran IT guy Don R. Crawley shows technical support personnel simple, practical ways to deliver oustanding end user technical support while, at the same time, making their jobs easier and more satisfying.
Learn the fundamentals of building and managing access-control lists on a Cisco ASA or PIX firewall in this soundtraining.net "How-to" guide.
Legitimate email marketing is a very powerful tool for your business...if you use it correctly. In this concise article, you'll learn the three keys for profitable email marketing and how you can use it successfully in your business.
In this article, writer, speaker, trainer, and veteran IT guy Don R. Crawley makes the case for both demonstrating competence and maintaining competence as a technical support provider. He provides practical, real-world techniques for the support desk engineer to use to demonstrate and maintain competence.
In this brief article, you'll learn how to configure PPTP and HTTP port forwarding on a Cisco router using static NAT to allow Internet users to connect to internal resources.
Remotely manage Windows systems from the command line using the PsTools suite of free utilities.
Communication is really easy, but somehow we've hidden our plain language messages behind shrouds of cliches, jargon, and metaphors. In this article, veteran communication expert Don R. Crawley makes the case for plain speaking.

