Donna Cutting, CSP - Articles

 

Donna Cutting is the author of "The Celebrity Experience: Insider Secrets to Delivering Red-Carpet Customer Service." (Wiley, 2008) She is one of less than 600 Certified Speaking Professionals worldwide, and provides training, consulting and keynote presentations to help business leaders develop a culture based on red-carpet customer service.

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Six Celebrity Secrets for Making Your Customers Feel Like Stars
The Author of "The Celebrity Experience: Insider Secrets to Delivering Red-Carpet Customer Service" gives you six easy tips for giving your customers the star treatment so they'll come back again and again! Read
By: Donna Cutting, CSP | 06/11/2009 | Customer Service