Dr.L.Lakshmi

Memory Representation may be in the form of byte,kilobyte,megabyte,gigabyte

Flowcharts were the first design tool to be widely used, but unfortunately they do not reflect some of the concepts of structured programming very well. Pseudocode, on the other hand, is a newer tool and has features that make it more reflective of the structured concepts.

Internet Terminology-An overview Network A network is a group of computers that share computing resources LAN – Local Area Network – confined to a relatively small area WAN – Wide Area Network – used to connect workers in different geographic locations Firewall – used to prevent outside users from gaining access to network Server – a computer that provides files or services to another computer

There are four types of software.They are _ System Software _ Application Software _ Open source Software and _ Proprietary Software

CRM combines business process and technology to create a better understanding of customers. Anyone who manages a business must understand the customer relationship management process. CRM process is the systematic determination of the methods by which a project is to be implemented economically and competitively. Process planning is the intermediate stage between project kick off and implementation.

Customer Relationship Management is a discipline of identifying, attracting, and retaining a company's most valuable customers. It explains the circular relationship between suppliers, technology and customers which together provide the infrastructure for customers support in an e-business environment.

In today's world everything is based on technology and making payments online or even offline, requires a credit card. Credit cards help to arrange for heavy unplanned cash during emergency and even pay for regular business transactions. A credit card is basically a service provided by banks to customers who may or may not be having accounts with them.

Higher education is an important stage in the ladder- type continuum of education as a human development process and the necessity to focus on its quality can never be lost sight of. For it is at the level of higher education in this upward process that one's shaping and sharpening into a quality human resource actually takes place.