Greg Smith - Articles

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Greg Smith is the President of a management-consulting firm, Chart Your Course International, located in Atlanta. He is a nationally recognized speaker, author, and business performance consultant. He is on the Board of Examiners for the Malcolm Baldrige National Quality Award, the nations highest honor for business excellence. Greg's has written numerous books including Here Today, Here Tomorrow: Transforming Your Workforce from High Turnover to High Retention. Greg has been featured on television programs such as Bloomberg News, PBS television, and in publications including Business Week, USA Today, Kiplinger's, President and CEO, and the Christian Science Monitor. Phone him at 770-860-9464. More articles available: http://www.chartcourse.com

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Beans, Bacon, Bologna, and Beauty Products:
Successful Retailers Have One Thing In Common - Great Customer Service Read
By: Greg Smith | 12/05/2008 | Customer Service