John Burke - Articles

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Keys to Negotiating With Employees
When it comes to salary increases, have a fall-back position. Know that the employee may want more than you initially offer, and so you have to know whether the issue is flexible and the limits you're willing to accept. Read
By: John Burke | 15/02/2008 | Health
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The Drug Addict as a Patient
Recently, one of our doctors figured out that a patient we all knew and trusted was using him for medication that she was addicted to, and it was quite a shock. Read
By: John Burke | 12/12/2007 | Health
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Front and Center
I learned the hard way how valuable a receptionist can be to a practice. A good front desk person will set the tone for your whole practice, while a bad one can make everything more difficult. Read
By: John Burke | 19/11/2007 | Health
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Lost in Translation
For a long time, I have noticed the need for more language translators in private practices. It is important to make sure that your staff is sensitive to the customs and preconceptions that immigrant patients may have regarding healthcare. Read
By: John Burke | 19/11/2007 | Health
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When Patients Cry Wolf, and Other Pet Peeves
The week after a holiday is always busy in our office, and last week was no exception. It was during a particular bad stretch that I was reminded of a few of my pet peeves regarding patients. Read
By: John Burke | 20/10/2007 | Health
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Language and Laws - Barriers to Adequate Health Care
In a fast-paced time where medical innovations seem mainly technical or lab-oriented, it's easy to forget that a simple thing like anticipating a patient's language can mean the difference between life and death. Read
By: John Burke | 03/10/2007 | Health
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Hirer Beware! Do’s and Don’ts for Hiring in the Medical Field
When I first started doing office management, I had a lot of problems finding good employees. It seemed like the people I was hiring could do the work, but had the wrong attitude. Read
By: John Burke | 14/09/2007 | Health
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Medical Billing Services: What to Look For?
Many people have been promised things that were never delivered when dealing with medical billing services. What I can offer is a few tips when looking for a billing service: Read
By: John Burke | 14/08/2007 | Health
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Should your Boss be your Personal Doctor?
Working for a doctor could be seen as a perk in terms of your personal healthcare, but there can be unforeseen consequences in having your boss as your doctor. Read
By: John Burke | 07/08/2007 | Health
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How to Prevent Embezzlement in your Practice
A recent study of community health clinics found that more than 40 percent had experienced some type of financial crime during the previous five years. Read
By: John Burke | 07/08/2007 | Health