John Wilson - Articles

 (70)

I have been working in the same industry from last 5 years, I have Written many content on different topics, just to make people aware of my findings in the industry, Currently I am working for and

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Personal Selling Through Live Chat
Personal selling always has one main intention: sales (or repeated sales). Usually, it is "face-to-face" communication between the salesperson and prospective consumer. Enter World Wide Web and personal selling is changed forever. The initial notion that the Internet is a medium which will not require any human interaction and consumers will just buy from machines has been proved wrong - by the ever increasing demand for customer service from the online consumer. Read
By: John Wilson | 18/03/2008 | Customer Service
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Economics of Live Chat.live Support Vs. Telephone Support and Online Help
Web customers seek personalized attention. For this purpose companies provide customer services through call centers, which are quite expensive and have very limited uses, usually post sales. It is a costly undertaking since it requires a substantial amount of personnel and coaching, staff accommodation and maintenance. Read
By: John Wilson | 11/02/2008 | Customer Service
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67

Ten Cost Saving Tips on Returnable Packaging
You will find the tips in this first section to be useful in saving money regardless of the specific Returnable Packaging you decide to use. Keep them in mind throughout your packaging purchases. Read
By: John Wilson | 17/01/2008 | Business