Kieron James - Articles

Popularity
185

Location Based Routing
One of the advantages of Calling Line Identity (CLI) presentation is that it allows communications providers like Numberstore to dynamically route calls with no interaction from the caller or called party. Read
By: Kieron James | 14/05/2008 | Communication
Popularity
144

Telephone Call Statistics
Organisations of all sizes can learn much from analysing inbound telephone call statistics however historically capturing inbound call data would require expensive telecommunications hardware equipment, known as a PBX (private branch exchange) system. Nowadays however, hosted software can be deployed to fulfil this operation in a much more cost-effective manner. Read
By: Kieron James | 21/04/2008 | Communication
Popularity
94

Hosted Telephony Solutions
Many organisations are recognising the flexibility which an externally hosted telephony service offers. Here you will find 10 features of hosted telephony most frequently cited by our customers: Read
By: Kieron James | 21/04/2008 | Communication
Popularity
93

Small Business Telephone Systems - a Case Study in Operational Efficiency
Historically, UK small businesses have received a poor deal from the telecommunications industry, particularly hardware vendors. Expensive and funtionally-limited telephony systems, beyond the reach of SMEs have left many operating with a single landline and a mobile phone. The advent of hosted telephony applications has revolutionised call-handling for many small firms, offering them the same (and frequently richer) feature-set as fully-loaded PBX systems deployed by much larger organisations. Read
By: Kieron James | 21/04/2008 | Communication
Popularity
93

Powerful Telephony Services for Hip Assessors and Inspectors
Home Information Packs (HIPs) were introduced in 2007 to improve the process of buying and selling homes and as part of a wider action to cut carbon emissions for homes. Read
By: Kieron James | 21/04/2008 | Communication
Popularity
50

0844 Numbers - Beyond 0870 Regulation
With impending regulatory changes about to impact upon 0870 and 0871 number ranges, many businesses are now migrating to 0844 numbers. Read
By: Kieron James | 27/09/2007 | Communication
Popularity
83

Premium Rate Technical Support Numbers
Premium Rate Numbers - At Numberstore we offer a range of 09 premium rate numbers for use by technical support helpdesks and customer contact centres. Premium rate numbers can contribute to the funding of technical support operations, by providing the company using the 09 number with a revenue stream of up to £1 per minute from each call. Read
By: Kieron James | 04/09/2007 | Communication
Popularity
50

Flexible, Low Cost and Powerful 0845 Numbers
0845 numbers are often described as "local rate" because their low call charges are location independent. You won't pay a penny for inbound calls to your low tariff 0845 number so you'll keep your customers and your bank manager happy by choosing a number from our 0845 range! Read
By: Kieron James | 15/05/2006 | Technology
Popularity
50

0800 Numbers - Redefining Business Communication
Advertising your business with a Freephone 0800 number sends a very clear signal to your customers about the value you place on communication. Removing the cost of calling demonstrates that you actively welcome contact with your customers: indeed you're happy to pay for the privilege of speaking with them. Read
By: Kieron James | 15/05/2006 | Technology