Krisi Williams - Articles

 

Krisi Williams is the Director of Chargebacks & Billing Disputes for EC Suite; a leading provider of credit card processing, affiliate management, wholesale bandwidth, and content protection and other e-commerce solutions.

Merchant Reserves: Total Asset Protection

Merchant Account Providers and Acquiring Banks retain a non-interest-bearing reserve fund to protect themselves and issuing banks from financial catastrophes suffered by merchants. The reserve fund works fundamentally the same way as a security deposit on an apartment. Some merchants may be unaware of this reserve and become unsettled when a reserve deposit is required or their processing funds are being withheld. Read

By: Krisi Williams | 30/07/2008 | Strategic Planning

Understanding Chargebacks

A chargeback, defined simply, is a billing dispute. In one example, a customer may claim that a company providing a service did not deliver what was promised, and attempt to get their money back. Such occurrences can be a real burden for companies, especially smaller operations who may not fully understand how to protect themselves from being hit, or have the money available to cover chargeback expenses. Read

By: Krisi Williams | 30/07/2008 | Strategic Planning