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Malarvizhi.G - ArticlesMalarvizhi.G, is engineering bachelor in electronics and communication and masters in business administration. She has done projects in electronics and marketing in her under graduate and post graduate programmes. She is interested in marketing research. She can be contacted at – gmalar85@gmail.com
Benefits Of Virtual Queuing In Contact CenterThis article is about the new concept virtual queuing in contact center and the benefits of virtual queuing in contact center. Irish Mro'S Lean MaintenanceThis article talks about the lean maintenance process in Shannon Aerospace (SAL), Changes made by applying Lean Process and the results. Cost Reduction Using Lean MaintenanceThis article is about the lean maintenance reliability to reduce the cost in an organization Reliability Centered Maintenance Combined With Condition Monitoring Systems In Wind Power SystemsThis article reviews, analyses, discusses the recent practices in the area of maintenance of wind power systems.
Maintenance as a support function has a role in gaining and maintaining competitive advantages. Therefore, it is very important for plant managers to be a ware of the role of maintenance in achieving sustainable and competitive energy supply to the consumers..
Continuous cooperation between operators of wind farms and original equipment manufacturers (OEMs) is needed Analysis Of Performance In Contact Centre Using QtaA contact centre is a centralized office of a company that mainly handles incoming telephone calls from customers via telephone. The contact centre basically functions as a primary contact point between customers and their service providers. Customer service agents who handle the calls form most of the human resource component in a contact centre. An important goal of the contact centre is to provide a good level of customer service. A good customer service level will ensure customer satisfactio
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