Marian Macdonald - Articles

Dealing with the hidden epidemic of drugs and alcohol at work
Drugs at work are frighteningly common. In 2007, nearly one in five Australians (17.7 per cent) admitted taking illegal drugs in the last 12 months. A third of Australian workers regularly drink at risky levels and one in every 16 works under the influence of alcohol. But this may only be the tip of the iceberg facing employers. Ahead of his June 18 address to the Queensland Safety Conference, former drug user and now health and wellbeing advisor, Chris Parker, says the days after intoxication Read
By: Marian Macdonald | 28/05/2009 | Human Resources

VoIP Slashes Retailer's Wages and Phone Bills
Operating 10 offices as a single call centre using VoIP technology has saved a retailer $140,000 each year in wages and another $30,000 in call costs, without compromising service quality. Read
By: Marian Macdonald | 11/05/2008 | VoIP