Mark Ross - Articles

 (73)

I was formerly a partner at the UK law firm Underwoods Solicitors. Chambers Guide to the Legal Profession 07 refers to Underwoods as “a highly influential flagship firm and model for other firms...It has pioneered offshoring of legal work.” I oversaw the firm's applications for Investor in People and Lexcel (UK Law Society Quality Standard) accreditation. I also developed a case management system for the offshoring of personal injury cases to South Africa. I immigrated to Los Angeles and joined LawScribe in 2006. I am a regular speaker at legal conferences on outsourcing and offshoring and have had numerous articles published in legal journals on subjects as varied as: death of the hourly rate, liberalization of the Indian legal sector and the ongoing salary hikes by the US and UK’s top law firms. My article calling for Accreditation and Self-Regulation for the Legal Process Outsourcing Industry has been widely acclaimed and published as a white paper by the LPO Network, and the International Association of Outsourcing Professionals (IAOP). I am a professional member of the IAOP, and Chapter Chair of the IAOP Legal Outsourcing Topic Chapter.

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50

Is Everything What it Seems in the India Offshore Legal Outsourcing Space?
According to a number of surveys and studies the offshore Indian legal process outsourcing industry is booming and shows absolutely no signs of slowing down. Last month the comprehensive ValueNotes report “Offshoring Legal Services to India: an update” was released. In one of my June postings I commented on the publication of the Brown-Wilson group’s annual survey of legal outsourcing vendors. Read
By: Mark Ross | 16/10/2007 | Law
Popularity
54

Liberalization of India’s Legal Services Market and the Impact on the Legal Process Outsourcing Industry
I recently returned from the North American South Asian Bar Association (NASABA) conference. Out of all the sessions I attended over the course of the three day event by far and away the most thought provoking and certainly the one that sparked the most intense and combative question and answer session focused on the pros and cons of the opening up of the Indian legal services sector to foreign law firms. Read
By: Mark Ross | 16/10/2007 | Law
Popularity
55

San Diego Bar Opinion: Legal Outsourcing & Offshoring
I read with interest the recent San Diego Bar Association Opinion on outsourcing and offshoring. Although it hasn’t attracted quite the press attention, or comment within the various legal offshoring and outsourcing blogs as did the 2006 New York State Bar Opinion, it clearly reinforces the same conclusion reached in the New York Opinion: outsourcing legal services is permitted if certain safeguards are ensured. Read
By: Mark Ross | 16/10/2007 | Law
Popularity
53

Salary Hikes Ensure Legal Process Outsourcing Flourishes
The Los Angeles Daily Journal announced in their March 19 issue that pay scales for first-year attorneys rose yet again, with a number of firms hitting a staggering $160,000 starting salary. In the UK, the situation is much the same. The Lawyer.com reported that Linklaters is expected to heat up the pay war with an increase in its associate salaries of around 16 percent, to £69,000. Read
By: Mark Ross | 10/10/2007 | Law
Popularity
53

Time to Stop Time Recording
The traditional method of an attorney charging his client on the basis of the amount of time it took to perform a certain task will soon be a thing of the past. This antiquated concept of hourly charging rates, and subsequently recording time, on a time per unit of work undertaken basis, depending on seniority of fee earner, is in the technologically advanced and global age we operate in, absurd. Read
By: Mark Ross | 04/10/2007 | Law