Mark Ruckman - Articles

Transitioning Your it Support to a Service Provider

When you begin the journey through the contract phase of outsourcing, your organization will need to actively participate in planning for the transition of services. One of your many decisions will involve deciding if you need to also engage a consulting firm during the transition project for oversight. Read

By: Mark Ruckman | 04/02/2009 | Outsourcing

How the Mumbai Terrorist Attacks Affect You and Your Outsourcing Operations

The repercussions of the Mumbai Terrorist attacks will be keenly felt on a personal and geopolitical level for a significant time to come. But what impact will it have on those companies that buy or provide outsourced services from India? Article takes a close look. Read

By: Mark Ruckman | 15/12/2008 | Outsourcing