Nancy Wu - Articles

Online Payments and Merchant Account Providers

The process of setting up online payment may appear confusing at first, but the hard work is choosing the right service provider. In my search I spoke to everyone from sales agents to bank representatives and I now have a collection of contracts with very tiny print. I put together a summary of the process, things to watch out for, and a comparison of rates. Read

By: Nancy Wu | 23/01/2009 | Small Business

Network Support and Maintenance Plan

New businesses and small teams don’t think about support and maintenance plan until something forces them to think about it. It’s good practice to have documentation about your computing environment, have procedures in place and thoughts around other areas such as disaster recovery. It’s also important to have a backup person to go to if your main IT person is not around. Here’s an outline of a plan that covers the major components. Read

By: Nancy Wu | 23/01/2009 | Information Technology