Pankaj Taneja

Traditionally, smaller companies have had to bear the burden of MS Exchange for setting up messaging/email, a less than ideal solution for the SMB segment. This is because the solution was primarily crafted for huge enterprises with dedicated staff and deep pockets. This article argues why Exchange is a bad fit, and introduces new technologies which allow small/mid sized companies all the benefits of Exchange but without the hassles.

All the talk of the wonders of new age collaboration technologies, does it have any implication for the working of Legal Firms? Surely! And not just mega firms with scores of partners, but even small firms with a handful of lawyers. Easy to use technologies enable lawyers to retain their “non techie” distinction, and yet greatly improve their working efficiency. This article lists the technology needs of legal firms, and how web technologies help them serve these needs.

All the technology talk can get overwhelming for small to mid sized businesses who would rather concentrate on thier core business area. This article offers an introduction to intranets, extranets and customer portals, lists out thier advantages and disavantages & why they are essential, and finally offers some practical tips to guide them when they actually get down to buying a solution.

The iPhone was introduced largely as a consumer product. But such was its power and beauty, it wasn’t long before the debate of "how good is iPhone for businesses" started raging. This article presents the pros and cons of iPhone as a business tool, and taking HyperOffice as a case in study, discusses how web based apps have truly taken this originally consumer device into the business realm.

Earlier, much as smaller businesses wanted to have the collaboration benefits of SharePoint, they were always out of reach. SharePoint just needs to much implementation effort and resources. Well, those are bygone times. The new software as a service approach enables smaller companies to have all the benefits of SharePoint, but at a fraction of the cost and efforts. This article discusses why SharePoint is not viable for smaller companies, and the alternatives they have available.

It is no secret that many IT implementations end in failure, where software purchased with grand intentions end up as "shelf ware". Getting it right the first time is especially important for small to medium companies because they don't have the cushion of resources to fall back upon. This article presents an exhaustive list of things to be considered while buying software. Also includes a practical “software selection tool” to be used for purchase decisions.