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Feedback - Your People Need ItMost people need feedback and as managers we need to be able to give it. The positive and the negative. This is important for business performance and employee development. Learn how to do it. Induction - First Impressions Really Mean Something When You Are CompetingPeople with choices can be very particular about who they work for. Selling to your future employees can be more important than selling to your customers. Who wants to employ someone that had nowhere else to go? Policies And Procedures Can Save You Money, Time And Possibly Expensive ClaimsHR policies and procedures may not sound too exciting but they can enhance your professionalism and improve the performance of your business. Paying Incentives - Do You Need To?When clients ask about pay issues, quite often they jump straight to paying "bonuses" to reward performance. Not only is this often not necessary but it can lead to mixed messages and problems later on. Find out how to avoid the pifalls and design the program you need. Having People Focus On The Things That Matter - Writing And Using Job DescriptionsWhy don't people do the things they should? Do they know what the priorities are? Do they know what the business needs? Getting those job descriptions right is a key step to answering these questions. Stress - Some Of It Is Good - Too Much Can Cost You A LotSome of us thrive on a bit of pressure - it can improve our performance because that's the way we're designed. However, too much over an extended time can take its toll. Managers can reduce this - learn how. Talent Management - What is it Really?There are always new buzz words and fads cropping up. Do they just cloud the issues? What do they really mean? Let's get down to basics. What Do You Want To Achieve With A Bonus? - Be Clear On Your Objectives Before You StartBonuses and incentives are quite common but they don't always achieve what they are supposed to. Sometimes they even do harm. Learn how to get it right. Do Your People Think About Pay? - Only If You've Got It WrongIf your people are standing around talking about pay, you've probably got it wrong. Learn how to solve the problems and keep them focused on their jobs. How To Get People to Do What They Are Supposed To - The Secrets of Performance ManagementWhen George took on the top job at a prestigious high profile company he thought it would run like clockwork, such was the public perception of this quality business. What he didn't realise was that the reputation was founded on a just a few brilliant people and the product they had developed. The rest were merely trying to manage the chaos. Learn what he did to fix this.
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