Peter korte - Articles

 

An Author of this article Peter korte is working for Gaia Ites. Gaia ITES Provides excellent Business Process Outsourcing (BPO) services, Call Center Outsourcing Services, Telemarketing Services and Transaction Processing Services.

Telemarketing Services Outsourcing

Outsourcing of telemarketing services can help an organization augment their existing customer relationships. Telemarketing can increase and enhance an organization’s revenue by effectively closing sales through competent inbound/outbound telemarketing functions by creating sales leads. The two major categories of telemarketing are Business-to-business and Business-to-consumer. Business-to-Business (B2B) is defined as trade or commerce conducted electronically. Read

By: Peter korte | 29/07/2008 | Outsourcing

Business Process Outsourcing (bpo)

Outsourcing and off shoring are used interchangeably. Business Process Outsourcing (BPO) is a part of the outsourcing industry and is dependent on information technology. Knowledge Process Outsourcing (KPO) and Legal Process Outsourcing (LPO) are some of the subsets of business process outsourcing to name a few. A Service Level Agreement (SLA) measures the quality of service and contractual agreements. BPO vendors offer their services on a fee-for-service basis. Read

By: Peter korte | 13/07/2008 | Outsourcing