Piyush - Articles

Popularity
50

Breathe Easy About Your CRM
A decision to deploy CRM is a major strategy initiative and often companies are faced with questions regarding the usefulness of CRM. Read
By: Piyush | 15/03/2008 | Customer Service
Popularity
58

How to Improve Call Center Effectiveness
To improve call center effectiveness it is important to be aware of customer expectations. Remember it is easier to retain a customer than to acquire a new one. Read
By: Piyush | 15/03/2008 | Customer Service
Popularity
50

CRM 2.0 for Your Business
Tap into Web 2.0 to exponentially increase the effectiveness of your CRM efforts, particularly useful if you are running a small business. Read
By: Piyush | 15/03/2008 | Customer Service
Popularity
53

What is Mobile CRM
Learn what Mobile CRM can do for your business. Improve the productivity of your field executives and convert more leads into sales. Read
By: Piyush | 15/03/2008 | Customer Service
Popularity
50

Marketing Automation for your Online Business
Marketing automation is the key to a successful online marketing strategy. Etailers should be aware of the enormous potential of marketing automation software for getting leads and converting leads into business. Read
By: Piyush | 11/11/2007 | Online Business
Popularity
57

Small Businesses and Web-based CRM
Web-based CRM is here to stay and for good reasons. It is a powerful tool for SMBs which if utilized correctly enables them to compete against their bigger rivals, cut costs, and deliver greater satisfaction to the customers. Read
By: Piyush | 07/11/2007 | Customer Service