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 A Case Study on a Successful ITSM InterventionThis article elaborates on a successful ITSM Intervention taken by an expert in the field during his tenure as an ITSM Consultant. The result of administering ITSM in a client organization resulted in an average improvement of over 90% in the reduction of customer calls that go unanswered. Presentation Skills – Getting Around NervousnessEffective Presentation skills are essential to growth and success. Though it is normal to experience nervousness before an important presentation, it is important that it does not hinder with one’s performance. This article gives 3 simple pointers that can be followed so that nervousness works towards increasing the effectiveness of one’s presentation. Assertiveness – Why It Is Perceived To Be DifficultThis article gives a brief outlook on why most people find it difficult to be assertive – both in their professional as well as personal lives. By knowing what hinders effective assertiveness, it is possible to take the first step towards being assertive. This is different from being aggressive. The article also captures a snap shot of points to be remembered to get readers started on effective assertiveness Creating Corporate CultureCulture is a natural phenomenon that is created when a group of individuals, who share a common purpose or goal, work together to collaborate. It is created out of common thoughts, goals and attitude that commonly exist within the group. When such culture presents itself in organizations, it is known as organizational viz. corporate culture. This article brings out the various means in which a good corporate culture can be created and sustained. 4 Ways To Increase Personal EffectivenessPersonal Effectiveness Training help participants in improving effectiveness through time management and stress management. Organizations gain through interpersonal effectiveness of employees."> Leadership Training – A Case Study On A Successful InterventionThis article is a case study that describes a successful Soft Skill Training intervention by MMM Training Solutions for one of its Fortune 500 clients. Is It A Good Strategy To Have an In-House Training Team?Train The Trainer is a concept that is catching up fast amongst learning organizations. MMMTS has been conducting numerous Train The Trainer programs. Its clients have noticed significant increase in ROI. Business Writing Training – Importance in Today’s Global MarketOur Business Writing Training and Communication Skills Training greatly contributes to improving writing skills. Advanced business writing techniques are taught in the writing skills training. Decision Making – Our Answer to a Team Leader’s NightmareDecision making can be greatly enhanced by using the mind mapping tool. Personal Effectives is increased with good decision making. 3 Reasons Why Coaching For Leadership Is On the RiseCoaching Leaders is the most effective way to impact an organization. We have been conducting Executive Coaching and Leadership Training in significant organizations for the past 4 years.
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