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Ray Torres - ArticlesAs a senior manager and executive whose diverse business background, includes IP Telephony, Point-of-Sale Kiosk, Web Enabled Systems, Systems Integration, Information Technology Networks and Technology Staffing, Mr. Torres offers growth, operational and productivity solutions as a consultant.
Mr. Torres has held board of director and business advisory board positions with small-to-medium size, privately-held companies. He earned his Master in Business Administration from Pepperdine University and a Bachelor of Science from Arizona State University. He is also a Stanford University Executive Development program graduate. The Winds of ChangeNever before has the healthcare industry itself been part of such sweeping changes in the delivery of healthcare and related services since the birth of the Center for Medicare & Medicaid Services and Health Maintenance Organizations. While Personal Healthcare Records (PHR) have been in the background for sometime, the idea of consumers managing their health care and service information is gaining acceptance in the medical community and appealing to the consumer. Is Your Business Ready, or Not, for Borrowing?As a private sector executive of many years and presently a business consultant, I've experienced at least 3 significant business cycles. The dot-com bust was the most devastating and personal as president of a dot-com company in Colorado Springs. But that's history and another story. Companies, especially smaller ones, are caught off guard when the economy slows and sputters such as the one we're facing today. Being bankable and loan worthy is life in any type business. Are You Ready for E-prescribing?Placing “e” in front of everything may be trendy, but electronic prescribing is far more than a trend.
E-prescribing has gained much public attention for saving lives and money by addressing medication errors. Statistics show that medication errors kill 7,000 Americans annually, have injured 1.5 million people, and cost billions of dollars in emergency department visits and other complications [1] [2]. 2010 Mission: HealthcareA large percentage of Arizona medical practices are likely to operate Electronic Healthcare Record systems by 2010. The vision is for practice management and EHR vendors to revolutionize information technology; for patients to experience office processing and communication efficiencies; and for the medical office building industry to contribute to the intelligent healthcare technology imperative. The Heart and Soul of Moving to an Electronic Medical Records SystemStarting today is not soon enough to have an electronic healthcare records system implemented in your practice. It will take about two years of serious and rigorous process, at which time your patients will face less office bureaucracy and a more effective way of addressing their medical needs. Data Backup Challenges and SolutionsI don’t know of a single medical practice that does not perform some kind of data backup or save information on some medium. The correct choice often goes unnoticed, but the incorrect backup selection can lead to many issues. So what are some of the challenges you may face in a data storage environment? A Raving CustomerEvery business strives to differentiate itself as being the only one to do what they do. Consumers are smart enough to know they have choices. If quality and pricing of a product or service is competitive, they’ll most often select a firm with stellar customer service. Why help out your competitor’s business when the mission is to build customer following and loyalty. Customer-centric CommunicationsWith so many competitive challenges facing small businesses today, we are not afforded many chances to provide excellent service to our clients. A customer-centric phone system can help you provide focused attention to your clients and greatly enhance your ability to communicate effectively and efficiently. Internet Protocol Communications in a Medical PracticeIn today’s telecommunications environment, exciting and incredible ways to communicate are becoming common in the market place. So many features are available on advance business phone system than ever before.
The marketplace is cluttered with traditional phones modalities, which are rapidly being replaced by software base IP PBX business phone systems. And businesses are quickly choosing Voice over Internet Protocol (VoIP) over traditional PBX telephony solutions.
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