Robert Duprey - Articles

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54

How to Improve Employee Performance and Ensure Consistent Service
Consistency is essential if you want your restaurant or hotel to be successful in the long run. Customers expect to receive the same high quality service every time they enter your establishment. Read
By: Robert Duprey | 04/12/2007 | Training
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53

Restaurant Training - Selecting Your Restaurant Cast
The hospitality business is like show business. When you are casting, it is important to place people in suitable roles. The costs involved with hiring an individual should be a strong deterrent to rushing into decisions you may regret in 1 weeks time. Read
By: Robert Duprey | 16/03/2006 | Management
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54

Waiter Training - Rehearsing For The Restaurant Performance
However sophisticated your training may be, its merits will soon be lost without effective and consistent reinforcement. One of the most effective ways managers can reinforce training is through short and well planned pre-shift meetings. Read
By: Robert Duprey | 16/03/2006 | Management
Popularity
50

Restaurant Training - This Is Show Business
In today's increasingly competitive hospitality industry, owners and managers are constantly seeking the answer to an important question- How do you recruit, retain, and motivate staff who are responsible for creating a "magical" experience which exceeds Read
By: Robert Duprey | 16/03/2006 | Management