Scott Kreisberg - Articles

Customer Service For The Independent Retailer

Good customer service is the difference between a flourishing store with happy customers and one that is empty and forgotten. Here is a review of what it means to go up against the big box guys and how you can still compete with them by using age old advice, as well as a few new tips perhaps you didn't know. Read

By: Scott Kreisberg | 20/02/2009 | Business

Understanding Retail Metrics

I’ve seen many retailers over the years still running their business by the seat of their pants. While this management style may have worked in the past, it is quickly being replaced by more sophisticated operations using advanced technology to squeeze every penny out of the business. Read

By: Scott Kreisberg | 20/02/2009 | Business

New Ebook Available for Retailers

One Step Retail Solutions has a brand-new eBook available for free download on their site. This comes in handy for retail store owners as it is titled: "Succeeding in the Retail Business during Economic Stress". Read

By: Scott Kreisberg | 26/12/2008 | E-Learning

Getting Ready for the Holidays During Economic Stress

The title says it all. The holidays are coming up and it is a good idea for any retail store owner to take a look at this article and be well prepared for the holiday season. Especially during these tough economic times. Read

By: Scott Kreisberg | 14/11/2008 | Business

What Retailers Can Do in a Down Economy

As most of you probably know, there is much talk on TV and in the papers today predicting that the US economy is heading for a slow down. I started my company over 25 years ago and have been through a number “recessions”. This experience has provided me with insight on how to navigate through these more challenging times. Read

By: Scott Kreisberg | 17/10/2008 | Software