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Shona Garner - ArticlesShona Garner is Business and Executive Coach specialising in helping managers get better results from their teams and increase recognition as an outstanding performer in their organisation.
Creating Positive Corporate Culture ChangeHigh performing companies do believe in agreeing values and behaviours; there Emotional Intelligence And LeadershipWe all do it sometimes: when we are under pressure we can often feel frustrated, upset, annoyed or some other such negative emotion. As a result, we may say or do things in a way which have a negative impact on others. People skills training for managers - can you afford not to?As a coach, I know it's more about asking the right questions, to help you come up with better answers! So ask yourself what you can do to support your managers in the next 3 months and see what you come up with! Why increasing your emotional intelligence will increase your success as a managerGetting the best out of people does not require the logic and reasoning of IQ. Getting the best out of people requires another form of intelligence entirely People skills training for managers - can you afford not to?My focus on people skills developed because the problems, issues and challenges which people presented me with were all challenges caused by lack of confidence or skill in dealing with people. How to manage change effectivelyA recent CIPD/ACAS report in June this year simply reinforced what I am finding in my own practice. As we find ourselves in the rather quiet period over the summer break, I'd like to share some of their findings because this is I think, quite a good time to reflect on and plan your strategy for the final quarter of 2009. You're busy, so for ease, I'll bullet some of the main points from the report which particularly struck a chord with me. How managers can reduce gossip, politics, blame and moaning in their teamDo you ever think if your staff put even half the same energy into more productive and focused discussion and behaviour you'd be getting a darned sight better results? How To Select The Right Person For The Role 5 Top Tips For New ManagersFrom your perspective as a manager, at best, this can cause tensions and lack of focus within the team and is almost certainly going to negatively impact overall performance - at worst, it can swallow up some of your already precious time, trying to sort out or find ways round the issue. How Honing Four Critical Skills Can Make You A "Great" Manager"Your skills, knowledge, experience and talent have likely played a large part in helping you carve out your path up the promotion ladder, and you may well have your eyes on the higher rungs too. Can a Manager Create a Motivated, Conflict-free Team?I find managers often talk of feeling frustrated or uncertain about how to deal with conflict or apathy and underperfomance on their team. As a coach, it saddens me that, quite frequently, I'm brought in to coach someone where tension, conflict and disengagement have already reached quite serious levels, and are negatively impacting individual or wider team performance.
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