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Stacey Barr is the Performance Measure Specialist, helping people to stay focused on the results that make their business survive and thrive for the long term.
Sign up for Stacey’s free mezhermnt™ Handy Hints ezine at www.staceybarr.com to receive your complimentary copy of her e-book “202 Tips for Performance Measurement”, and make your business goals more achievable. Sort By: Date | Popularity
 Five Metrics To Find More Leverage And Grow Your Small BusinessIf you're not happy with the income your business is making, don't rush out and jump on the latest income generating bandwagon. Take stock and see where you can leverage untapped potential already there within your business. 3 Types of Performance Measure RelationshipsIf you think about when organisations work well, it's because all the parts are coordinated together and managed as an integrated whole. And that's a very good reason why we ought to treat our performance measures the same. What's So Special About Lead Indicators?Most performance measures or KPIs tell you what happened. But if we're really going to manager company or organisational performance, we need to know something about what's going to happen. And that's what lead indicators do. They are a special breed of performance measure or KPI because they have predictive power. Are Your Website Visitors Bonding or Bouncing?One of the hippest website metrics is Bounce Rate, and with good reason. It measures the percentage of website visits that exited your website on the page they entered on. 7 Small Business Dashboard Design Dos and Don'tsA business success dashboard is a computer based reporting application that displays your key business metrics in gorgeous colourful graphs that all but smack you in the face with startlingly practical insights about how to boost your business success. The really exciting and cool thing about business success dashboards is that they take the guesswork out of your decision making. Milestones Do Not Make Meaningful Performance Measures"Complete business process review by June 2010" and "Implement customer relationship management system by December 2009" and "New workplace safety policy in place" are NOT performance measures, despite how often they appear as such in business and strategic plans and despite what many performance measure practitioners and experts might say. They're not performance measures because they fail a few essential tests of what makes a meaningful performance measure. Engage Your Customers --> Boost Your Profit!Don't waste your time surveying your customers with a bunch of questions to gauge their satisfaction. Why? Because customer satisfaction is not a driver of profit. Want to know what is? Measure Once, Cut Twice: How To Remove Duplication and Distrust From Your Performance MeasuresIt happens all the time: we inadvertantly measure the same thing, more than once in our businesses and end up with two or more different versions of the truth. Not only does it waste effort in the measurement process, but it wastes time in decision making. Which version of the truth do you trust? 3 Ways to Toss Those Time-Wasting MeasuresWe almost all do it: hang on to performance measures that we really don't need. Believe me, measuring what doesn't matter does more harm than good! When you're measuring what doesn't matter, you're using up resources better spent analysing and improving, rather than reporting. And people's focus will be fractured by the sheer volume of data that's put in front of them. So, what to do to toss those time-wasting measures away? Your Business Dashboard Design ChecklistIf you're serious about taking your business destiny into your own hands, then you've got to start measuring what matters. And the best way to get started is to start with just one measure.
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