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Stacey Barr is the Performance Measure Specialist, helping people to stay focused on the results that make their business survive and thrive for the long term.
Sign up for Stacey’s free mezhermnt™ Handy Hints ezine at www.staceybarr.com to receive your complimentary copy of her e-book “202 Tips for Performance Measurement”, and make your business goals more achievable. Sort By: Date | Popularity
 Targets That Take Your Business To The Next LevelWhen most business owners set targets, they think about how much profit they want to make next year, how much revenue they need to make to get that profit, and many sales will generate that revenue. And almost as many business owners will decide which strategies will achieve those targets. But these aren't the kind of targets that truly grow your business. The 8 Steps to Build Buy-in to KPIsYou're not truly implementing performance measurement - nor getting the gains it will deliver - if you don't have your staff, your colleagues and your managers engaged. Nor do you have to wait until they are engaged before you get started! Five Metrics To Find More Leverage And Grow Your Small BusinessIf you're not happy with the income your business is making, don't rush out and jump on the latest income generating bandwagon. Take stock and see where you can leverage untapped potential already there within your business. 3 Types of Performance Measure RelationshipsIf you think about when organisations work well, it's because all the parts are coordinated together and managed as an integrated whole. And that's a very good reason why we ought to treat our performance measures the same. What's So Special About Lead Indicators?Most performance measures or KPIs tell you what happened. But if we're really going to manager company or organisational performance, we need to know something about what's going to happen. And that's what lead indicators do. They are a special breed of performance measure or KPI because they have predictive power. Are Your Website Visitors Bonding or Bouncing?One of the hippest website metrics is Bounce Rate, and with good reason. It measures the percentage of website visits that exited your website on the page they entered on. 7 Small Business Dashboard Design Dos and Don'tsA business success dashboard is a computer based reporting application that displays your key business metrics in gorgeous colourful graphs that all but smack you in the face with startlingly practical insights about how to boost your business success. The really exciting and cool thing about business success dashboards is that they take the guesswork out of your decision making. Milestones Do Not Make Meaningful Performance Measures"Complete business process review by June 2010" and "Implement customer relationship management system by December 2009" and "New workplace safety policy in place" are NOT performance measures, despite how often they appear as such in business and strategic plans and despite what many performance measure practitioners and experts might say. They're not performance measures because they fail a few essential tests of what makes a meaningful performance measure. Engage Your Customers --> Boost Your Profit!Don't waste your time surveying your customers with a bunch of questions to gauge their satisfaction. Why? Because customer satisfaction is not a driver of profit. Want to know what is? Measure Once, Cut Twice: How To Remove Duplication and Distrust From Your Performance MeasuresIt happens all the time: we inadvertantly measure the same thing, more than once in our businesses and end up with two or more different versions of the truth. Not only does it waste effort in the measurement process, but it wastes time in decision making. Which version of the truth do you trust?
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