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Stephen Milford - ArticlesStephen Milford works with Griffin Training as a trainer and client manager. He has taught literaly thousands of people through hundreds of organisations across three different countries.
The Real Meaning of Customer ServiceMany people believe customer service is simply smiling, standing up straight, or saying please and thank you. The truth is it is more than this. This article looks at what customer service is really about and how you can help your employees to engage in great customer service.
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