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Steve Norris is a Texas based Telecommunications Consultant specializing in multi-location businesses with advanced infrastructure needs. Visit him on the web at http://www.allamericancommunications.com and http://www.telephoneguru.net
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![]() The Quality of Your VOIP Solution Lies With the Weakest LinkThe most reliable of all VOIP (Voice Over Internet Protocol) solutions will always perform in accordance with the quality of the data connection involved. In determining just how well your proposed VOIP solution will work for you, look no further than your weakest data connection. ![]() The Major Issue With Hosted Sip Trunking and How to Choose a ProviderSIP, otherwise known as Session Initiation Protocol, offers the burgeoning voice over IP telephony market some tremendous voice features and enhancements, but the service is not yet widely available at commercially acceptable levels. ![]() Monavie Shoots Self in Foot With Inability to Control DistributorsEvery so often, a great concept with a great product comes along, and it takes the market by storm. MonaVie, a provider of an all natural fruit drink consisting of the acai berry and 18 additional exotic fruits, has grown faster than nearly any other MLM is US history, but its integrity is being undone by its own distributors. ![]() Two Essential Skills you Must Possess for Sales SuccessEvery sales professional who is serious about their career constantly seeks out new and diverse training materials to increase their abilities. Out of all of the suggestions made in professionally produced sales training material to assist with self improvement, increasing of sales, getting a higher closing percentage, or presentation of solutions, two skills far and away stand out among the rest. ![]() First Impressions – the Real Impact of your Business Phone SystemEvery day there are fantastic new opportunities to make first impressions with new potential clients. Each new client who calls you may represent new business and revenue opportunities to impact your company for years to come. An important question to ask is “What does my phone system say about my company?” ![]() Managing your Time in Professional Sales-3 Tips for EffectivenessAcross all industries, one of the major issues professional salespeople struggle with is proper time management. All too often, at the end of the day the professional salesperson can look back and feel as if they accomplished nothing of value. We evaluate three key tips to improving time efficiency and your mastery of time management. ![]() Water-bucket or Pipeline Builder? What Type of Salesperson are You?If you are in outside sales in what is known as a “hunter” position, you are either a water bucket carrying salesperson, or you are a pipeline building salesperson. Find out why you need to identify which one you are, and which one you want to be! ![]() Cold Calling: Just Swallow the Frog Already! Part 2So you are holding that ugly green frog in your hand, the one we call Cold Calling, and your boss says to eat it? How can one eat a green frog and even pretend to like it? Here are some tips on how to not only be successful in cold calling, but to also enjoy the process. ![]() Use Voice Pri to Eliminate Excess Analog LinesDoes your thriving business still operate on numerous analog lines in addition to your Voice PRI? Do the monthly charges seem to add up month after month after month, and you wonder why you even still have them? Did you know you can get rid of nearly all of your old analog line technology when implementing a Voice PRI, and eliminate those excess costs? ![]() Is Automated Attendant Killing My Business?A customer’s first contact with an organization is often by telephone. What impression does your company give over the phone, and is it killing your business?
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