Syed Muzaffar Aqleem Tirmizi is part of the operational management in leading cellular operator in Pakistan, specializing in providing training solutions for individuals, teams and organizations. He also specializes in training needs, analysis and mentoring. Has a very energetic and motivating style with a strong focus on exceeding the organizational expectation and with his infectious energy he empowers other individuals to achieve their full potential. For your training needs or operational analysis could be contacted at tirmizi@ma-tirmizi.com or visit http://www.ma-tirmizi.com for more information.

• Find Answers to Your Questions
  29/02/2008 | Advice
  Life in its fullness could mean different things to different people if they could sit down, relax and think about it for a while. You would think about the things that you want in your life things that you cannot live without or things that could make your life absolute. Here you could also think about an expensive car, six figure income a big house however that is not what I am talking about. Read
  
• Customer Experience is the Key
  16/11/2007 | Customer Service
  When you call any Customer Services support line through you telephone, most of the time you would have to wait for quite some time and then the Customer Services Representative picks up the phone and starts with his greeting. Read
  
• How to Select a Weight Loss Program?
  15/11/2007 | Supplements and Vitamins
  Many people lose weight by themselves and then there are those who need the help of a more organized Weight Loss Program. Before starting off with any Weight Loss Program I have complied a list of question to ask so that you would know that this is the best possible Weight Loss Program for yourself or not. Read
  
• Call Centers Basics
  14/11/2007 | Customer Service
  Call Centers are specialized department or segment of the company that bridges the gap between the company and the customer / Consumer. It gets extensive amounts of requests or complaints via Telephone, Fax, Email. The person employed by the company receiving the request often called as CSR (Customer Services Representative) CSE (Customer Services Executive) or CSO (Customer Services Office) or in a nutshell often referred to as an operator. Read
  
• Bad Credit Mortgage Anticipations
  14/11/2007 | Mortgage
  It’s always good to anticipate all the different issues when going for a Bad Credit Mortgage. This way transition becomes much easier if realistic expectations are anticipated for a person who is having Bad Credit and going for new Mortgage or Mortgage Refinance. Read
  
• Why to Have Organizational Initial Training
  27/10/2007 | Training
  In a cutthroat competition for providing the best possible product & service in the market there are certain basics which the top performing organization/ companies are following. Now it’s not age of the old school thinking, that we will hire and employee and he will come in and start performing right a way. The employer has exceedingly high expectation from the employee that he should come in and be productive immediately. Read
  
• Proactive Vs Reactive Approach
  27/10/2007 | Customer Service
  In this cutthroat rivalry to gain generous stake in the market among the companies only the proactive will survive. Gone are the days when the people were buying products or goods. Now is the time where people buy experience. The product alone will not do any good. In this competitive age where numeral options are available we need to exceed the customer's expectation. We need to increase the value of our product. Read
  
• Managing Difficult Employees When They Make Errors
  27/10/2007 | Training
  Holding a private meeting gives you a perfect opportunity to keep away from any embracing situation. With this direct one to one session you can ask all sorts of questions about the responsibility and task completed and the unfinished work as well as the problems which the employee is facing. Read
  
• Public Speaking Tips
  27/10/2007 | Presentation
  I was going through different surveys over the internet and came across what people fear the most. Ironically I was surprised about the findings. The first one was the fear of dying and the other one was public speaking. For one reason or the other people have the fear of speaking in public, saying what’s on their mind. The funny part is that they fear to stand in front of an audience for a while whereas the though of standing their and giving a long speech is next to impossible. Read
  
• What is Stopping you From your Success?
  27/10/2007 | Training
  Success has different meaning for different people. By large success is defined or measured by the amount of cash in your pockets, but as I said it could be different for different people. Not everyone is cut out of be next Bill Gates or Warren Buffett. But the question we need to ask ourselves is why not? Read