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Tom O'Dea - ArticlesThe organization that isn't changing is dying. For more leadership ideas, along with strategies for managing change, visit www.thomasjodea.com.
Tom O'Dea has over 30 years of IT experience, with 20 years of senior leadership in IT and Professional Services with multibillion dollar corporations. Tom O'Dea has over 30 years of IT experience, with 20 years of senior leadership in IT and Professional Services with multibillion dollar corporations. Leadership Tips -- Add This to Your Reward SystemEspecially in technology, it seems the greatest rewards go to the problem solvers. They perform well under pressure, and certainly are deserving. But how do we balance the ledger and make sure we reward the kind of quality that never lets the fires start? Leadership Tips -- Five Excuses Real Leaders Never UseLeaders don't make excuses, do they? See if any of these sound familiar. And if you've been using any of them, just stop.. Leadership Tips -- Teach Customer ServiceGreat leaders know that teaching is one of their most important leadership roles. Great leaders also know that customer service will either make or break their business. So what should leaders be teaching? Right! Leadership Tips -- Stand Up MeetingsMeetings take up way too much time on most people's schedules, and way too many meetings can be run more efficiently, if not cancelled altogether. If you can't cancel meetings, then run them like a drill sergeant. Don't let anyone get comfortable. Leadership Tips -- Office PoliticsIf you play the game, you'll win some and lose some. That's because you're playing the game against other players. If you're really smart about it, you can rise above the game and you'll never get beat because you won't play. Leadership Tips -- the Right Way to be ToughThe tough leader holds people accountable, and creates in those people a desire to perform well. The guy in this story is a blowhard, not a leader. Leadership Tips -- When Smart is not EnoughWhat do you do when the brightest, most knowledgeable technical expert on your staff has the interpersonal skills of an irritated pit bull? You're afraid to lose all that technical knowledge. Don't be. Strategies for Managing Change -- Behave, Baby!The secret of change management is that people, process and technology change are not enough. The behavior of the organization is at the heart of the change management strategy. Better Communication Skills -- Three Tips for Conference CallsFace to face communication is always best, but the world is too big so conference calls will have to do. Follow a few simple guidelines to keep your conference calls from becoming a complete waste of time. Leadership Tips -- Fun in the WorkplaceIn the workplace, as in life, money can't buy happiness. The good news is all you have to do to create happiness in the workplace is make fun a priority.
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