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Tom Richard is the Chief Creator of Bolt from the Blue, a company that specializes in creating quality content on human potential. He is a writer, speaker and trainer with an inspiring and powerful message. He is known by his blunt and honest style.
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 Today’s Advances Create a New Technical DifficultyIn this technologically advanced business world, we have allowed our gadgets and gizmos impair us. We are lazy and impersonal, automating everything simply because we can. No matter how technologically advanced we become, nothing will ever replace the power of simple human exchanges. Learn how to let technology help you make the personal connections that are the heart of all business. Keep your Head in the Game With Consistent CoachingIn business, true champions discipline themselves by making the most of the present moment. They take one thought at a time, one action at a time, and do, in this moment, what is necessary to be ready for the next customer, next sale, or next presentation. Those who embody this great leadership quality understand that great achievements come not by focusing on more things, but by focusing intensely on only one thing – the present moment. The Sticky Truth About What Customers Really WantCustomers may not know the right questions to ask to get what they want or know enough about your product to know what to ask. Although they mean well, their innocent questions may lead both of you into a sticky mess of insignificant details. By helping the customer refocus on what is really important, you will both be able to wash your hands of the sap and get back to what really matters to the customer. True Connections Come With UnderstandingAs adults, there is an unnecessary layer between ourselves and others when we network. We often forget that real communication comes through understanding, not just hearing and responding. If we can change the way we listen to one another, we can instantly change how effectively we connect with one another, and also how we work with one another. Investing in your Business Now Has Long-term BenefitsIn your business, every phone call, networking function, and extra hour put in is an investment. Like the stock market, this activity can fluctuate, and these ups and downs may trick you into making immediate and drastic changes. However, you must remember that your business, despite its current state, relies on your continuous investment for your desired long-term plan. A Good Mood Leads to Good FortuneThe truth is that there is no such thing as a private thought or feeling. Just because we may not share them verbally does not mean that they are hidden or incapable of being passed to another person. Your thoughts and feelings have the ability to not just determine how you experience the world, but also how others experience the world as well. Make Success your Only OptionMany say that people have a fear of failure, when, in fact, the exact opposite is true. Too many people have a fear of success. People are afraid to test what others call impossible or are ashamed to look ridiculous chasing after success and pounding on its door until it gives in. Yet, success takes relentless determination, and a strong resolution that failure is not, and never will be, an option. Price Doesn't Always Match your Customers' Real NeedsCustomers are not obsessed with price, they are simply looking for fill a need. It is the salesperson who is insecure about price that forces it onto their customers, bringing unneeded attention to an overrated issue. Learn how to focus on what really matters to the customer, and you'll discover what motivates them to buy. Do your Emails Send the Right Message?Because of its rapid growth and frequent use, email is often overlooked as a true form of business communication, and is deprived of the guidelines and standards we adhere to elsewhere. In reality, email should be treated the same way as a printed letter. If you wouldn't print it out and put a stamp on it, then you shouldn't be typing it out and pressing "send." Mix technological advancements like email with the solid standards of an old-fashioned letter and you will create a strong and effective form of business communication. Get the Business you Wish for by Standing OutStanding out is more than having the best service, the best product and a fair price. It requires getting noticed, immediately and easily. Every single piece of communication you have says something about you and your company. Freshen the visual appeal of your company's business communications by being creative with every interaction you have with your customers.
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