Tommie Pope - Articles

Outsourcing to the Philippines Growth Amid No-Growth Times

During the height of the industrial crisis, outsourcing industry leaders, analysts, and service providers projected a lift in outsourcing and offshoring activity ; and with sound reason. An offshore employee can be employed 24/7 for equivalent to barely a living wage in Western states. The difference was simply too great to ignore and the global outsourcing market became scattered with large BPO buyers that were prepared to sacrifice a litt... Read

By: Tommie Pope | 12/11/2009 | Outsourcing

Studies on Communication Problems and Best Practices in Outsourcing

Effective communication plays a big part in the world of outsourcing where people with different nationalities, culture, and interests work in cooperation to achieve their business goals. Even though it is now easy and handy to talk to folks overseas, thanks to complicated technology, Problems are still being encountered because communication best practices are usually neglected. This ultimately hinders BPO players to create and maintain lo... Read

By: Tommie Pope | 29/10/2009 | Outsourcing

The Pros and Cons of Outsourcing

In a given dialogue regarding the outsourcing industry, cities like Manila, Bangalore, and Malaysia would usually be under the microscope. The incontrovertible fact that such a consultation 2 - 3 years back would be completely different today is testament to The speed at which the industry advances and the amount of variables it involves. The debates concerning advantages and risks of outsourcing to one town or the other, for instance, is c... Read

By: Tommie Pope | 14/10/2009 | Outsourcing