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Valeria Kohan - ArticlesPR Manager of iDevelop; a British led company established in Skopje, Republic of Macedonia. As company idevelop has two operational aspects, bespoke development services and its own product, ActiveReception
University of Hertfordshire pilots new technology to help Clearing processThe University of Hertfordshire will be the first British university to implement ActiveReception, an innovative live chat and monitoring software solution, to enhance the student experience during university Clearing which begins on 20 August when the A level results are announced. The web’s lessonAnyone who has tried to do business online has probably realized that new rules of conducting business have been established in the world of e-commerce. Communication and e-commerce: the new internet eraIt is only through language that we have been able to establish this ever powerful capitalistic system. Now, just think about it for one second. How would such system evolve to where it is now without pronouncing simple words like: Hello, what is it that you need? How can i help you? or being asked: how much does this cost? New Company? Boost Your Credibility and Trust!Building trust requires consistent efforts in every channel of communication with your clients. It is rather clear how you can do that in your face-to-face interactions, but how to do it online where customers can not get a clear picture of your appearance, body language and demeanor? Chat generation - what it is and why it is important?Why is this generation important? because they are probably 50% of your current clients now and most importantly, they will be 100% of your clients within the next 5 to 10 years.
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