William R. Murray

A process - how to control impulses.

Learn more about how to control your impulses. This is a key ability that is part of emotional intelligence.

Decision Making with emotional intelligence. If you want to make better decisions, pay attention to your emotions.

An emotionally intelligent problem-solving process that will enhance your problem-solving skills. This 5-step process has been field tested and is proven to be successful.

How to Manage Bullies. An MSNBC article describes how bullying causes safety problems in hospitals. Bullying is a problem in other industries too. Read about what you can do about it.

This article is about a true case of conflict over rising health care insurance costs. It asks you what you would do about such a case. Then it describes what actually happened, how emotional intelligence was used to resolve the conflict.

Emotional intelligence will help you collaborate with others which can be a key to success.

"He impaired his vision by holding the object too close. He might see, perhaps, one or two points with unusual clearness, but in so doing, he necessarily lost sight of the matter as a whole." - C. Auguste Dupin in The Murders in the Rue Morgue.

Understanding how self-fulfilling prophecy works, can help you.

A new book, Mindset: The New Psychology of Success, elaborates on how important it is to have the right mindset. This is a book review with my evaluation and applications.