Say your Mazda car experienced a collision and your Mazda body kits were damaged, what is the remedy that comes to your mind? To look for a collision repair shop, right? But the question is: How do you choose the right collision repair center?
With over 35,000 auto body repair shops all over the United States, choosing the repair shop can make a car owner dizzy.
The Vice President of the Council of Better Business Bureaus (CBBB), Steve Cox, agreed that an insurance company may make some recommendations on the right repair shop but he asserted that the ultimate responsibility in selecting a trustworthy and quality-oriented repair shop is in the hands of the drivers themselves. According to him, choosing the right one is a must in order to achieve the desired results.
With the aim of helping the consumers to better manage the collision repair experience, the CBBB and the National Auto Body Council (NABC) have teamed up. Together, they give tips on how to save money on a replacement rental car and on how to arrange any arguments between the shop and the car owner.
The CBBB and the NABC recommend opting for a trustworthy collision repair shop. According to them, a car owner must check out the shop's qualifications. This can be done through asking about advanced technician training from a national organization. It is also a must to look for a shop committed to customer satisfaction.
According to them, everything must be in a black and white form. This means the transaction must be in written form. The car owner must get a written repair and price estimate of the work to be performed. Before the job begins, explanation of why specific recommendations are necessary to fix the collision damage is also important. They further said warranty is another must.
Meanwhile, when buying a brand new car, it will come with an auto insurance policy. Those small prints in that written policy can make a big difference if you need to have collision repairs made to your car. This is especially important if parts need to be substituted.
Most written insurance policies use very specific words as to the replacement parts. Your car’s insurance policy may state that the insurance company will use similar kind and quality parts that were originally provided by the manufacturer of your car. Some drivers take this as a minor concern. But your car manufacturer takes this as a major one because most repair shops use salvaged parts or not really quality parts.
Here are some 2 tips to avoid scams in collision repairs:
The first one is that before selecting an insurance company or when renewing your car’s insurance policy; know first the limitations of the policy as to the replacement parts. An insurance representative can help in discussing these limitations.
The second tip is that if the company’s replacement part policy limitations are issues to you, try other insurers. Because consumers nowadays are very meticulous on replacement part restrictions, there are some insurance companies which offer more choices to policyholders.
The general rule is actually you must get the highest level of satisfaction once your vehicle is replaced. After all, you are the owner of your car so it must yield you the best satisfaction it can ever give.
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