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4 Simple Fresh Approaches To Triple Profits!
By: S. Kumar | 15/10/2005 | Email
Ok, You got your Order and gained a customer!
Congrats! Your marketing efforts have paid off. What next? Simple.--Leverage it to Maximum
in 4 simple steps!
Persuasion Tip in Dealing With Irate Clients
By: Michael Lee | 16/02/2007 | Self Improvement
Having an upset client is one of the most challenging situations a salesperson can face. Here are some persuasive ways to pacify the angry customer.
Helping your Products Pass the "midnight Test"
By: Adele Sommers | 20/11/2007 | Business
Gaining an understanding of how your customers might want (or need) to use your products and services can guide you in creating offerings that help people succeed in many situations and circumstances. Whether you are developing a product or service for mass consumption, or creating a customized solution for a client, imagining how your audiences will consume your material can make all the difference between their success and failure.
What is Market Orientation, and Does it Help My Small Business Performance?
By: Dr. Rami Schayek | 22/04/2008 | Small Business
Market orientation is one of the most important activities that you should embrace into your small business day to day operation in order to improve its performance. Learn, what is market orientation? And how can you determine whether you’re implementing market orientation philosophy in your small business?
Company Policy Does More Damage to Customer Service Than Anything Else
By: Alan Boyer | 12/12/2005 | Business
Company policy is frequently the biggest barrier between customer satisfaction and your company.
It can start with either
o Company policy
o Employee trying to do the right thing, but in their eyes the right thing is protecting the company from the s
Hotel Industry: Customer Satisfaction
By: Richard Wells | 20/02/2007 | Hotels
Traditionally, the hotel used to be a place of living for some period of time, though the time changes and modifies the usual demands to the convenience and service in particular. Reflecting the downside demands presented by another year of record benefits, the lodging industry finds itself at a five-year low for customer comfort, according to the 1998 industry data of the American Customer Satisfaction Index.
The Kano Model And Six Sigma
By: Tony Jacowski | 25/12/2007 | Management
The Kano model is basically used for representing customer satisfaction levels that depend on the type and quality of goods or services offered.
Happy Customers Spend More Money
By: Deb Ivarsson | 23/04/2008 | Business
It's a well known fact that happy customers buy more. A less recognised fact is that happy customers also send you more business through referrals. Here's a simple way to get your customers to fall in love with your business.
Latest Business Articles
Customer Service Toolkit
By: Drew Stevens | 25/07/2008
All businesses make money, yet those that are customer focused are more profitable.
Top 10 Brain Training Future Trends: New Mind/body Focus, Brain Trainers, and More
By: Alvaro Fernandez | 25/07/2008
In an emerging, dynamic, high growth market, like brain training, it is difficult to make precise projections. But, we can observe a number of trends that executives, consumers, public policy makers, and the media should watch closely in the coming years, as brain fitness and training becomes mainstream, new brain trainers appear, and an ecosystem grows around it. Here you have the Top Ten trends I predict.
Commercial Loans and Working Capital Financing Special Reports
By: Steve Bush | 25/07/2008
A prudent approach to working capital management is becoming more difficult for most commercial borrowers. Commercial loans have always been more complicated than realized by most business owners. Recent financing difficulties involving commercial mortgages, SBA loans and business cash advances have added significantly to the complexity of the entire commercial...
Collecting Survey Data That Meets Your Objectives
By: Ryan J Bell | 25/07/2008
Creating a survey should be done only after considering your objectives for the data. The data you collect can offer a valuable glimpse into the perspective of your customers, employees, vendors, or any other party to which your organization is exposed. But, if the survey is designed or executed poorly,...
Using a 360 Degree Feedback System
By: Ryan J Bell | 25/07/2008
A 360 degree feedback survey is conducted internally within a company or organization. Its purpose is to provide participants (i.e. employees) with peer and manager feedback. This feedback is delivered anonymously and describes a participant's strengths and weaknesses. Like most surveys, the usefulness of a 360 feedback system depends upon...
What is Your Prospect's Problem?
By: Jody Gabourie | 25/07/2008
The secret to crafting a compelling marketing message that makes your potential clients sit up and take notice is to clearly identify the problems they are facing.
Asia ' the Biggest Consumer Market
By: Paul Hata | 25/07/2008
Countries like China,India,Japan,Korea,Singapore and Taiwan have sent many unknowing stock market players into silence in recent years because of the dramatic rise in their economic conditions. Each of these countries presents different investment opportunities for investors and the range of their expertise has narrowed down.
How to Successfully Submit Content to Article Directories
By: Anthony Harriis | 24/07/2008
Since the inception of the internet, webmasters have drawn prospective customers to their sites by providing worthwhile information to their guests. This information based marketing is a proven technique for targeting interested individuals and bringing them to a website, then turning those visitors into paying clients.
Today, the same marketing technique...
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