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Winning Customers Over the Phone
By: Lydia Ramsey | 09/02/2006 | Business
Learn the vital steps necessary to make a good impression while speaking to your customers over the phone.

Can You Afford What Rudeness Is Costing Your Business?
By: Lydia Ramsey | 09/02/2006 | Business
Take a quick etiquette quiz and learn how much rudeness may be affecting your bottom line.

Repeat Business: the Art of Bringing Business Back
By: RivkyShimon | 26/01/2007 | Entrepreneurship
The balance in potential business income is easy to understand, but hard to nail. Raise your rates for services that you only perform once or less regularly than yearly, lower rates for daily business. Consider a business with daily repeat customers.

Understanding Interactive Marketing Communication
By: Paul Ashby | 22/02/2007 | Marketing
As the mass media have matured, the behavioural dynamics of perception and interaction, which were not address by Advertising Agencies in the 70s and 80s, during the explosive growth of advertising have become critical to the redefinition of media and its role in marketing communication

Corporate Gifts: your Personalized Corporate Trademark
By: Jerry Carpos | 19/09/2007 | Business
A selection of portraits showing historical events in your existence in the business world is grand corporate gifts. They do not just make you remember all of those successful events but they inspire you more for a better output at work.

Marketing is a Relationship
By: Jody Gabourie | 11/07/2008 | Business
To successfully and easily market, it helps to view marketing as an ongoing relationship. Marketing is about fostering, nurturing and maintaining a relationship with each and every client and prospective customer. Learn more about why it is so important to view marketing as a relationship and the 5 steps to achieving this.

Making Your Business Communication Count
By: Liane Bate | 03/07/2006 | Communication
Sometimes the only the thing that determines whether or not you make the sale is how well you communicate with your prospects and customers. Communication really is an art that needs to be practiced and refined. You may think you know exactly what to say, but it doesn't take much to turn a person right off.

Become A Walking Talking Advertisement
By: Ken Harrington | 25/01/2007 | Marketing
Once you've made a sale, is that the end? Or course not, you need to continue selling. Not just your product, but yourself. You should become a walking talking advertisement.

Got a Question? Ask.

Get rid of accent.
By: yoander | 10-07-2008
How do I get rid of my accent?I am fluent in both engish/spanish.I have a slight accent.  It does not interfere with being understood.  Sometimes I just wish I could sound more like a white guy so I can fit in better.  

C of C?
By: mike | 10-07-2008
what does "C of C" stand for?  I am being requested to furnish one for a printing project my company is providing.

Who is Robert Tuck and Leisure Ventures in Houston ...
By: AA Travel | 10-07-2008
Who is Robert Tuck and Leisure Ventures in Houston, Texas?

Looking for a hotel/motel help
By: jen walker | 10-07-2008
HelloI dont know if any one out there can help me or not, but i would like to know, i am trying to buy a hotel/motel start property but my credit score is 500 and no bank is willing to loan me the money to but a property, the size of the preproty that i am looking for is from 30 to 60 room with NO resturant. where i would like to have it is in AK,WA,ID.MT,ND,PA BUT If SOME ONE WOULD LIke me to be some where els thats fine. At this time i am a manager for a wearhouse with a B.S in hospitality and i would be glad if i can get my first starter property. yes i will do what i have to, get down to give you your money back. Please if you can help me let me know.

Who is mark lucero from shadyside pa? does hehave ...
By: Aheartbeataway7 | 09-07-2008
who is mark lucero from shadyside pa? does hehave any criminal records

What is the role of government regulation for coca ...
By: antonio | 09-07-2008
what is the role of government regulation for coca-cola?

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Build a Home Based Internet Business
By: Carl Goodnight | 19/07/2008
This article describes the steps necessary to build a successful home based business or internet business. Some of the pleasures of working from home are: freedom to pick the hours you work, no commute. You can promote your product or service to the world and, if you hit it right, will be able to make more money than you ever dreamed possible.

The Basics of Creating a Filing System That You Can Benefit From Starting Today
By: Tracey Lawton | 19/07/2008
In my brand-new article, I'm going to share with you 7 easy steps for getting your filing system in place. The summertime is generally a quieter time with a more slower pace of business, so use this time to get one of your core office systems in place.

The 9 Things You Will Want to Include in Your Email Newsletters
By: Katrina Sawa | 19/07/2008
You probably get numerous newsletters across your desk each month. How many of those do you really read? I am sure that you scan certain newsletters for valuable information, while you just toss others. Then, of course, there those like mine (chuckle), which you read every last word of.

CEO Tips for Getting Staff to Understand You
By: Pamela Scott | 19/07/2008
This article is directed to the CEO, but it can help anyone in a management position communicate more clearly with staff.

Protect Your Internet Home Business
By: John McRae | 18/07/2008
Running an internet home business or any small business for that matter involves some degree of risk. The business could fail and if you are not protected creditors will be coming after you. There is also the very real possibility that your business could be a success and give you the financial freedom every person dreams of. With that new found freedom brings another creditor, the IRS.

How to Promote an Office Cleaning Business
By: Brent Wale | 18/07/2008
If you are either thinking about start your own janitorial/ office cleaning business, or if you already own and operate a cleaning business..Here are some tips on how to promote and market your cleaning company.

How to Establish yourself as an Expert
By: Katrina Sawa | 18/07/2008
Establishing yourself as an Expert in your field is a great way to get added exposure, publicity and credibility for you and your business which will ultimately bring you more sales and more money!!

Are Your Prices High Enough?
By: Stephen Oliver | 18/07/2008
Conventional wisdom dictates that you should discount to get the business at any cost. This article suggests that you in fact should be raising your prices instead and focussing on your most valuable customers instead.

More from Lydia Ramsey

Lydia Ramsey's Six Secret Sales Weapons
By: Lydia Ramsey | 27/05/2008 | Sales
Business etiquette expert, Lydia Ramsey, offers six secret sales weapons that wil open doors and build relationships that increase sales.

Shaking Hands Throughout History and Around the World
By: Lydia Ramsey | 03/09/2007 | Business
The most significant gesture in business and in life is a handshake. Learn the proper procedure for shaking hands at home and around the world.

Leaving on a Jet Plane? Business Etiquette to Go
By: Lydia Ramsey | 02/07/2007 | Business
Business etiquette tips from Lydia Ramsey for travelers who want to build relationships and positively impact the bottom line.

R.e.s.p.e.c.t. - your Client's Communications Preferences
By: Lydia Ramsey | 12/01/2007 | Customer Service
Are you dodging business success by ignoring your client's preferred method of communication? Make sure your clients and potential clients are receiving your business communications in a timely manner.

Managing Messy Food
By: Lydia Ramsey | 07/09/2006 | Business
A business etiquette expert, Lydia Ramsey, shares tips for managing messy food at parties and business meals.

Musical Phones
By: Lydia Ramsey | 21/04/2006 | Customer Service
To increase customer satisfaction follow these easy steps when handling customer calls.

Solving The Utensil Puzzle
By: Lydia Ramsey | 07/04/2006 | Business
Learn the basics of utensil use in order to make your business meals proceed more smoothly.

Winning Customers Over the Phone
By: Lydia Ramsey | 09/02/2006 | Business
Learn the vital steps necessary to make a good impression while speaking to your customers over the phone.