Lydia Ramsey is a business etiquette expert, professional speaker, corporate trainer and author. Learn from Lydia by using her four LIVE business etiquette broadcasts on DVD or by reading her newest book "Lydia Ramsey's Little Book of Table Manners". You can purchase these business etiquette tools at http://www.mannersthatsell.com/tms/index.html.
"You can't shake hands with a clenched fist."
- Indira Gandhi
The most significant gesture in business and in life is a handshake. In many cultures it is the unspoken message that accompanies our words. A handshake often takes place when you meet someone new, when you are greeting someone you haven't seen in a while, when you leave a party or meeting, when you offer congratulations or when you agree on a contract or working arrangement.
Historians agree that the handshake was most likely developed several hundred years ago in England as a method to communicate that you were empty-handed and unarmed during a meeting. Weapons were often concealed in the left sleeve so shaking was done with the left hand. As more people began to travel without weapons it became common to shake with the right hand. Certain historical figures took liberty with shaking hands and created their own custom. George Washington decided that shaking hands was for the common people so he bowed when greeting people in public.
The intent in shaking hands is to make contact "web-to-web" with the other person's hand. The web of your hand is that part between your thumb and forefinger. Extend your hand with your fingers together, in a vertical position, with the thumb up and slightly to the side. Once you make contact with the web of the other person's hand, close your thumb over the back of the hand and give a slight squeeze with your fingertips. Here's where so many people go wrong. Some move in for the kill and give a bone-crushing handshake that brings tears to the eyes of the other person. Then there are those who stop at the first hint of contact and never add the little squeeze that indicates there is life and energy in the body. The result is the "wimpy" or "limp" handshake, sometimes referred to as the "dead fish."
Every country in the world has its own customs for meeting and greeting. Most cultures encourage handshaking more often than the United States. As always, you need to do your research on meeting and greeting before you embark on an overseas trip. If you are a woman, this is critically important since certain cultures do not allow women to touch a man who is not related to them.
Here are some of the most common handshaking rituals around the world:
* In Japan it is normal to shake hands frequently. Sometimes a bow is included or substituted.
* In Europe you shake hands whenever you meet someone even if you know them well.
* Russians tend to shake hands frequently but never while wearing gloves.
* A strong handshake and good grip are appreciated in South Africa.
* A vigorous, pumping handshake is normal for the Chinese.
* Men in Arabian cultures encourage a long and limp handshake along with a specific verbal greeting.
* People in Panama greet each other with eye contact combined with shaking hands.
* The French always shake hands in business meetings but all other greetings involve kissing the cheeks.
* In Kuwait shaking hands is only used for male strangers who meet the first time. Shaking hands with an unrelated female is considered inappropriate.
* Residents of Indian and Pakistan shake hands by grasping your hand in both of their hands and holding your hand briefly.
It is considered impolite to refuse to shake hands but be prepared in case you meet someone who says "No" to handshakes because of arthritis, joint problems or a communicable illness such as a cold. The person who is unable to shake hands should always offer an apology and a brief explanation so that the other person does not feel shunned.
You may occasionally encounter someone who does not respond in any way to your outstretched hand. When that happens, simply withdraw your hand and ignore the snub. It's the other person's problem, not yours.
Knowing when and how to shake hands is an important business skill whether you are working in your own office or if you are traveling to a meeting 5,000 miles away. Always give the impression of someone who is polite and confident by cultivating a firm, but not crushing, grip and always offer your hand when appropriate.
(c) 2007, Lydia Ramsey, Inc. All rights reserved. Reprint rights granted so long as article and by-line are published intact and with all links made live.
- Related Videos
- Related Articles
- Ask / Related Q&A
- Business Etiquettes- are You Sure You Aren’t Making Any Mistake?
- Leaving on a Jet Plane? Business Etiquette to Go
- Corporate Etiquette/business Etiquette
- Business Etiquette
- Understanding Chinese business etiquette
- Why Observing Foreign Culture Can Lead to Business Success
- Doing Business in Albania
- Business Customs of the Country you are Doing Business With…




Transport Wheelchair | Find a Medical Transport Chair That Stays Put
By: Mike McCoy | 30/12/2009Karyn Mullen Presents Transport Wheel Chair And Patient Transportation With Today's Topic, "Find a Medical Transport Chair That Stays Put" Go To http://www.Staxi.com
Joe Markiewicz -Secrets That No One In Your Up Line Will Reveal
By: Andrew Gallagher | 30/12/2009Is Joe Markiewicz A leader of the industry to look to in our times, or does following the Markiewicz team mean you are in the right place at the right time? I will reveal the one secret that no one will share with you in your up line!
How I make Money Fast Selling At Flea Markets
By: Carl Davidson | 30/12/2009Tkae these four proven steps to make $1000 per day selling at flea markets. Earn Money Fast.
Ideas for My Menu Covers and Menu Sleeves
By: Mark Etinger | 30/12/2009The best ideas and design tips for restaurant cover and menu sleeves
Knowing The Good Custom Notepads From The Bad Ones
By: Kate | 30/12/2009If you really want to get the best custom notepads for business or for personal use, I recommend that you should first learn and discover what is good and what is bad in terms of notepad printing.
Transport Wheelchair | Considerations On Mall Wheelchair Rental
By: Mike McCoy | 30/12/2009Karyn Mullen Presents Transport Wheel Chair And Patient Transportation With Today's Topic, "Considerations On Mall Wheelchair Rental." Go To http://www.Staxi.com
Transport Wheelchair | A Hospital Wheelchair Should Have Certain Equipment
By: Mike McCoy | 30/12/2009Karyn Mullen Presents Transport Wheel Chair And Patient Transportation With Today's Topic, "A Hospital Wheelchair Should Have Certain Equipment" Go To http://www.Staxi.com
A perfect 10! DirectBuy of Tulsa celebrates 10-Year Milestone!
By: Joe D'eramo | 30/12/2009For ten years, DirectBuy has been offering consumers in the greater Tulsa area a brand new way to save on home improvement products, furnishings and accessories.
Toasting Etiquette - Tips for Raising a Glass
By: Lydia Ramsey | 21/12/2009 | BusinessNeed to lift a glass in honor of your boss, a coworker or a client? Learn these tips for giving a toast at any event without committing an etiquette faux pas.
Customer Service Opportunity Missed
By: Lydia Ramsey | 28/08/2009 | Customer ServiceLearn how an international airline missed a simple opportunity to salvage a miserable trip so that you and your staff won't make the same mistakes with your customers.
Trade Show Etiquette - Free Mints and First Impressions
By: Lydia Ramsey | 02/04/2009 | CorporateTrade shows are big business today. Follow these tips to get the most out of your time and investment as an exhibitor.
Lydia Ramsey's Six Secret Sales Weapons
By: Lydia Ramsey | 27/05/2008 | SalesBusiness etiquette expert, Lydia Ramsey, offers six secret sales weapons that wil open doors and build relationships that increase sales.
Leaving on a Jet Plane? Business Etiquette to Go
By: Lydia Ramsey | 02/07/2007 | BusinessBusiness etiquette tips from Lydia Ramsey for travelers who want to build relationships and positively impact the bottom line.
R.e.s.p.e.c.t. - your Client's Communications Preferences
By: Lydia Ramsey | 12/01/2007 | Customer ServiceAre you dodging business success by ignoring your client's preferred method of communication? Make sure your clients and potential clients are receiving your business communications in a timely manner.
Managing Messy Food
By: Lydia Ramsey | 07/09/2006 | BusinessA business etiquette expert, Lydia Ramsey, shares tips for managing messy food at parties and business meals.