Small Business VoIP Made Easy With Vocalocity

Posted: Oct 23, 2009 |Comments: 0 |

Small businesses have traditionally lagged behind big business when it comes to integrating and implementing new technology. This is due in part to economies of scale where it becomes economical for big business to use new technology but is cost prohibitive for small business. Voice over Internet Protocol (VoIP) phone systems fall into this category. There is a sizable setup cost associated with VoIP systems that have tended to lend their applications to big business and essentially priced many small businesses out of the market. Many big businesses have already captured the value of integrating their phone systems with email and the rest of their information technology infrastructure leaving small businesses behind.

Vocalocity is a business dedicated to Small Business VoIP. They provide big business features to small businesses. Vocalocity specializes in small businesses that have 50 or fewer employees. By focusing on small businesses, Vocalocity is more in tune with the needs of small business. In addition, small businesses are assured that they will obtain exceptional customer service. An important attribute of Vocalocity is that they own their own equipment, which reassures their customers that they are getting the best kind of Hosted PBX features available that are dependable, reliable, and of high quality.

The value of Vocalocity’s Hosted PBX solution is not simply in the additional features. Vocalocity’s Hosted PBX saves as much as 50% to 80% over traditional phone systems. This is a win-win situation for small businesses. Not only does small business VoIP provide integrated solutions with several features over traditional phone systems, but they also save small businesses money.

The voice plans provided by Vocalocity include: unlimited local and long distance calling on a given extension; Local Number Portability, which allows businesses to continue using their current phone numbers; Web Portal Interface, which allows administrators and users the ability to direct their own services; Directory Assistance; and Emergency Services.

The abundant features include the standard calling features businesses need. For example, this includes caller ID, call forwarding, call transfer, conference calls, and many others. In addition, voicemail features are extended to include such features as voicemail to email, where voicemail is sent to a users email as an audio file, and multiple mail folders, where one can organize and save voicemail messages. There are clearly too many features to list; however, the convenience of integrating with MS Outlook and the ability to seamlessly transfer calls to a cell phone and many other value added features such as access to voice, fax and email messages the choice of VoIP is a definite improvement over traditional business phone systems. The features bring increased efficiency, convenience, and competitiveness to a small business.

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