If there is something wrong with your MP4 Players and MP5 Players, what can you do?We ePathChina sale electronic to the worldwise,and we know some people using audio player now,and maybe yours have any problem. Well, let’s discuss together. Problems and Suggestions:
- The Player cannot be turned on. First, check If the battery is low power, please use the provided adaptor to charge the battery and then retry. Based on the discharging state, the charging of full battery needs some time. If there is no response of the product, please press "RESET" button on the side of the unit.
- Buttons do not work. Check whether the power switch is in the HOLD position. If it is, please move it to the correct position.
- No sound. Check whether the volume is set to "0". If it is so, please adjust it to your favorite volume. Then check whether there is any playing source in your MP4 Players and MP5 Players. No playing source in the player, obviously, there won’t be any voice.
- Unable to download files As to this aspect, above all, make sure that the computer and the player are properly connected. What’s more, check that whether the memory space of the memory is full or not. Finally, check the USB connection lines.
- Noise in playing. The damaged music files may utter noise, or discontinued sound output. Then you should make sure that the earphones are connected. Low-end earphones are also the negative factor of noise.
Finally, I hope all above can help you a lot.
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