Survey Reveals Performance Improvement Questions
The most common employee feedback questions conducted by HR departments have been revealed by an online survey service.
SurveyMonkey discovered that the most frequent questions asked to employees were related to morale and how management methods affected a business as a result of levels of effectiveness and empathy.
A large number of the performance improvement consulting questions were geared towards discovering if employees were content in their position and whether they were considering leaving and joining a competitor.
Some of the most popular questions included: "do you ever consider leaving this job for another one?", "do you feel that your opinion counts?" and "do you feel there are opportunities for you to grow and advance through this company?"
Dave Goldberg, chief executive officer of SurveyMonkey, said that a growth in these kind of questions demonstrated that employers are worried about how economic recovery will affect staff turnover rates.
He said: "People are staying in their jobs now because of the recession and companies are starting to worry that, as the economy recovers, people who haven't been happy but haven't left will start to do so."
Mr Goldberg also said that the growth in questions such as: "does your boss meet the needs of other cultures/ nationalities?" shows that an increasing number of firms are sensitive to the requirements of a multicultural workforce.
Questions regarding stress levels also grew in popularity, which could indicate that more businesses are wary of how stress can negatively affect employee morale and productivity.
Such stress related questions included: "do you feel the work load you receive is too big?", "are the deadlines set by management realistic?" and "have you felt significantly stressed in the past year?"
One of the most popular performance improvement consulting questions was: "What could your manager do to improve his overall performance?"
The Chartered Institute of Personnel and Development (CIPD) have asked HR departments to help the coalition government make a success the Work Programme, its flagship welfare to work scheme.
Dr John Philpott, chief economic adviser at the CIPD, said: "It is vital that we do everything we can to help jobless benefit claimants into work.
"The argument that 'there aren't any jobs' is just plain wrong. Clearly we need more jobs and creating the conditions for economic growth is public policy priority number one."
Dr Philpott will make his argument at the CIPD's Annual Conference and Exhibition, where he will be joined by Employment Minister Chris Grayling.
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