TEST by JAY CONCEPCION

Raymond Española Limpin

#11 Cardinal St., St Jude Subdivision Novalichez Q.C.

MOBILE. +639217591745 Home 63 2 (9395791)

EMAIL. raymond_limpin@yahoo.com

A highly motivated person with responsible professional experience in enterprise network, design, technical support, consultancy, network infrastructure, project implementation, Lead/Campaign Management & Project Management in an Inbound/Outbound. Progressively becoming one of the top-of-the-line engineers in the business. Reputation for dedicated teamwork, professional work ethics, and commitment to client/employee service.

Education background

TRACE Computer and Business College

East Clover Leaf Cor. P. Victor St.

Guadalupe Makati City

Bachelor of Science in Computer Engineering

Work experience

WINSOURCE SOLUTIONS (PHILS.), INC. (WSI)

Network and Systems Engineer – Information Communications Technology Department (November 17, 2005 to Present)

• One of the ICT whose in-charge in handling the Data Center for the production and Corporate Network / System use.  Directly involve in coordinating technical issues between all groups concerned (Telco, Service providers, vendors etc.) in order to maintain 95.9% system uptime.
• Lead a team of helpdesk support specialist in solving system problem related to hardware and software.
• In-charge in managing and administering predictive dialer system (EnsemblePro Concerto 5.2, Alitude 7.5 and Stratasoft)
• Deployment of Group Policy Object. Batch file and .adm template
• Local area network, Handle most of the wiring configuration / connection in the office, both data and voice, administers the PABX system.
• Internet content filter using web sense
• Maintaining and managing server 2003
• Anti Virus Administration (McAfee ePolicy Orchestrator)
• Managing Active Directory, Microsoft Exchange server
• Testing/Deployment of New Hardware and Software
• Supervised desktop support, Network administrator, System Administrator

• Project
  • Anti Virus (McAfee ePolicy Orchestrator)
  • Creating FTP sites (Linux and Windows)
  • Group Policy object design and implementation
  • Web sense (Internet Contest Filter)implementation
  • Workstation and Server OS imaging using Norton Ghost
  • Proxy server using Linux environment (Squid)
  • Internet content filter using Linux environment (Dan's Guardian)
  • Implementation of new server using SME- Small Medium Enterprise (Red hat platform)
  • Implementation of Altitude 7.5
  • Create CHM file for all documentation
  • Implementation of Ubuntu MySQL server
  • Implementation of Ubuntu Webserver
  • Implementation of Network Monitoring using Fpinger software

Level up Inc.

Technical Support – IT Department (March 18, 2004 to November 7, 2005)

• Responsible for desktop escalation, software and hardware installation and maintenance.
• Managing Local Area Network
• Monitoring game and web server uptime and downtime
• Respond to customer related issue regarding Level Up! Product

LimpinPark Computer Services

Proprietor (June 2003 to  December 2005)

• Responsible for desktop escalation, software and hardware installation and maintenance.
• Managing Local Area Network

Inq7.net An Inquirer and GMA Network Company

Technical Support (OJT) (January to March 2001)

• Responsible for desktop escalation, software and hardware installation and maintenance.

Technical skills

• Systems Design, Administration and Maintenance
• Technical User Support
• Hardware/Software Troubleshooting
• PABX Installation/Termination
• Dialer Management
• HTML Programming
• Structured Cabling
• Active Directory
• Database management

Training and seminar

Maintaining and Managing Server 2003

January 16 to 20, 2006

DBwizard

28/F 88 Corporate Center Sedeño corner Valero Streets Salcedo Village, Makati City

Microsoft SQL Server 2005 Business Development

August 28r, 2007

Microsoft Office

16/F Ayala Office Tower, 6750 Ayala Avenue, Makati City

3th Infrastructure Optimization

November 13, 2007

Microsoft Office

16/F Ayala Office Tower, 6750 Ayala Avenue, Makati City

4th Infrastructure Optimization

November 20, 2007

Microsoft Office

16/F Ayala Office Tower, 6750 Ayala Avenue, Makati City

Annual Call Center Conference & Expo

July 23 – 24, 2008

SMX Convention Center

Mall of Asia, Pasay City

Annual Call Center Conference & Expo

July 15 – 16, 2009

SMX Convention Center

Mall of Asia, Pasay City

Leadership Training

Dec 29, 2008 to  Jan 3, 2009

Winsource Solutions Office and Dona Juanita Resort

Internal Training at Winsource Solutions Inc

Basic Meridian PABX                                          Mcafee ePolicy Orchestrator 3.6.0 Console

Fortinet Firewall                                                  Concerto Dialer

Switch Configuration                                          Director Software (Concerto)

Linux (SME)                                                         Altitude Dialer

References:

• Engr. Allan Fusingan, System Tech int'l – Technical service department – West contact services, inc
• Patrict Raymond Nepomoceno, ICT Service Delivery Group Sr. Manager, Winsource Solutions Inc, Mandaluyong City, Philippines. ,(632) 667-3838
• Marisa Tamayo, ICT Service Delivery Group Sr. Manager, Winsource Solutions Inc, Mandaluyong City, Philippines. ,(632) 667-3838