Wholesale Cell Phone Suppliers – Things to Consider

Posted: Mar 25, 2011 |Comments: 0 |

Being able to provide all the phones that customers need anytime is a dream that resellers want to become a reality.  It can be frustrating when you order a phone but what you get is different from what was agreed.  It is also a hard fact that you are promised of a quality supply of brand new phones but what you get is different from what was promised.

The good thing about wholesaler-reseller relationship is that it does not have to bind you with the only one available in your area.  Gone are the days when things had to be monopolized by the supplier.  A few years back the concept of online stores have emerged.  Customers began to have a wider choice in terms of purchasing phones for their personal use.  At the same time, resellers have been more visible online as the market has changed from offline to online.  Of course, suppliers should not be left behind too.  Online visibility is a mark that any supplier should have also.

To avoid possible problems with reseller and customer relationships, we should look into what should have been in the first place by referring to the hierarchy of the business.  A customer will not be able to have those cell phones without the reseller.  It will also not be possible for the reseller to sell those phones to customers without the supplier and this is what we should look into.

Before closing any deals with your chosen supplier, make sure that you understand everything that will bind the two of you together.  This will avoid any problems with your supplier-reseller relationship.  Before closing in your deal, make sure that your supplier will be able to provide the phones that you need.  We are not just talking about any phones here.  These phones should be of quality and if your supplier will not be able to provide you quality phones, then there shouldn't be any business transaction between the two of you.  By saying quality, this does not mean that the phones should be brand new.  This can include refurbished and used phones but still of high quality.

The minimum and maximum bulk orders should be transparent and clear to both parties.  This includes the discounts that resellers will be getting.  It should be made known if the discount is fixed regardless of the number of phones that resellers will be getting or if the discount is flexible.

Payments, deliveries and guarantees should also be discussed.  It should be made clear how phones will be returned and replaced for defective units.  Will the return cover the payment made before? What about warranties?  If there are no warranties, then it should also be made known and clear to the reseller.  With the number of resellers online, would there still be a supplier that will not offer any warranties?

This type of business has no room for any monopoly that any supplier or reseller can play.  This is a good thing because the competition is stiff thus making everyone provide quality products and crystal clear agreements on transactions.

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