How to Create Buy-in to an Office Move

Posted: Mar 18, 2011 |Comments: 0 |

A ‘buy-in' is when employees are willing to change their work practices and company policies without a fuss. Without buy-in, employees will either passively resist changes or change back to what they were doing when the change is officially over.

Creating buy-in to changing business practices allows changes to be made without passive or active resistance. These changes can range from moving office equipment to reduce travel time between work stations, moving industrial equipment in an office to reduce noise, moving offices of staff to put work groups together, and changing process work-flows.

  • Group employees not just by work function but by process flow. For example, putting all the engineers in one area may improve their communication, but moving offices of configuration managers to a nearby area will also help both groups communicate. Moving offices of drafting managers near the drafting group helps all drawings get reviewed and approved in a timely fashion.
  • Assure staff that no one will be laid off or lose their jobs as a result of the move.
  • When moving someone's office, provide adequate support for the move. For example, have electricians or network technicians ensure that the phone connection, Internet connection and computer power outlet are all ready and active before the moving office items to the new location.
  • Moving office items like personal belongings can be left to the employee. However, making moving staff available to move computers, monitors and file cabinets minimizes the risk of injury and reduces the stress moving office items can place on employees.
  • Provide enough time for process changes and work-space rearrangements. It is possible that moving office and industrial equipment stations will cost an entire day or two of production. Never demand full production when the workplace is in transition.

When the move is complete, make it possible for employees to voice concerns over new arrangements, and be willing to change processes due to the change of venue:

  • Set up an anonymous idea submission system. This can be as simple as a suggestion box or an anonymous online comment board.
  • Review new processes after implementation to find out what has gone as planned and the unforeseen problems that have arisen.
  • Be willing to undo roll-outs of bad processes. If employees know that a failed process will be undone, they will be more willing to try it.
  • Follow through on employee complaints. Companies unwilling to address worker concerns or complaints will see communication lines shut down and future resistance to new changes. Asking for advice and then failing to implement it or at least say why it will not be done results in employees ceasing to give ideas.

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